Mercedes-Benz - Internet Sales Manager

indiGO Auto Group

$75K — $300K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Automotive sales or internet sales management experience preferred
  • Strong understanding of CRM systems and digital sales processes
  • High degree of professionalism
  • Strong verbal and written communication skills
  • Exceptional organizational and multi-tasking abilities
  • Professional appearance and demeanor
  • Valid driver's license with an insurable record

Responsibilities

  • Oversee all internet and digital retailing leads
  • Ensure timely and professional customer responses
  • Monitor lead activity and conversion metrics
  • Collaborate with Sales Managers to enhance sales
  • Maintain accountability for CRM lead management
  • Document all customer communications accurately
  • Review and act on aging leads to boost engagement
  • Assist in structuring deals and negotiating pricing

Benefits

  • Cohesive and supportive team environment
  • Brand new state-of-the-art facilities and equipment
  • Opportunities for advancement in a growing company
  • Comprehensive insurance plans
  • 401(k) with company match
  • Paid vacation, sick days, and holidays
Full Job Description
What we are looking for:

indiGO Auto Group's Mercedes- Benz Palm Springs dealership is seeking a full-time Internet Sales Manager to join our team in our state-of-the-art facility. This is a great opportunity to work for an exciting company in a fast-paced environment.

This is what we offer:
  • Opportunity to work in a cohesive and supportive team environment
  • Brand new, state-of-the-art facilities and equipment
  • Opportunity for advancement in a growing company
  • Comprehensive insurance plans
  • 401(k) plus match
  • Paid vacation days, sick days, and holidays

Here is what an ordinary day of work may look like:
  • Oversee all inbound internet, digital retailing, phone, and third-party leads.
  • Ensure timely and professional responses to all customer inquiries in accordance with dealership expectations.
  • Monitor daily lead activity, appointment set rates, show rates, and sold conversions.
  • Work closely with the Sales Managers to maximize sales opportunities and customer retention.
  • Maintain accountability for lead management processes within CRM systems including Tekion or other dealership platforms.
  • Ensure all customer communications and follow-up activities are accurately documented.
  • Review aging leads and implement action plans to improve engagement and conversion performance.
  • Assist in structuring deals, presenting pricing, and supporting negotiations when necessary.

The opportunity is for you if you have:
  • Previous automotive sales and/or internet sales management experience preferred.
  • Strong understanding of CRM systems, lead management, and digital sales processes.
  • High degree of professionalism
  • Strong interpersonal (verbal and written) communication skills, team player
  • Organizational, multi-tasking, and prioritizing skills
  • Professional appearance and demeanor.
  • Willing to submit to a drug test and criminal background check
  • Valid driver's license and insurable driving record required.

Pay range for this role is: $75,000 - $300,000 per year

Employee will be compensated through a combination of hourly pay and commissions/ bonuses, which will vary based on productivity.

This job description in no way implies that the duties listed here are the only ones the employee may be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisors.

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