Mental Health Wraparound Program Supervisor, Solano County SWIFT FSP

Bay Area Community Services

$90K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associates degree required; Bachelor's preferred in counseling or related fields.
  • Four years of direct service experience in homelessness, housing, mental health, or crisis.
  • Minimum one year of supervisory experience in direct service roles.
  • Experience with data systems such as Medi-Cal, Cal Aim, or HMIS.
  • Valid California driver's license with a clean driving record and insurance.

Responsibilities

  • Oversee service provision to ensure compliance with funding regulations and contract requirements.
  • Supervise and evaluate the performance of behavioral health staff.
  • Implement and support service delivery models aligned with agency values.
  • Manage participant flow, ensuring access and responsiveness to all clients.
  • Maintain compliance with record-keeping and documentation standards.
  • Lead continuous quality improvement initiatives within the program.
  • Communicate effectively using strength-based language across all supervisory tasks.

Benefits

  • 100% employer-paid medical, dental, and life insurance options.
  • 31 days off (PTO/Holiday), increasing with tenure.
  • 403b retirement plan with employer contributions.
  • Generous mileage reimbursement for travel.
  • Company-provided iPhone with unlimited data and laptop for work flexibility.
Full Job Description
The Program Supervisor for our SWIFT FSP Programis responsible for overseeing a team of multi-disciplinary behavioral health counselors and case managers providing high quality and timely field response to requests for support from community members using a strengths-based and harm reduction approach. Services include de-escalation, resourcing, problem-solving, family support and transportation to other community locations.

Details: The Schedule is Tuesday to Saturday Day Shift. Transporting clients in your personal vehicle is part of daily activities in this position.

Duties and Responsibilities:

  • Assures that services are provided in collaboration with all applicable funding streams and regulations. Responsible to ensure contract compliance with all funders including grant management, presentations, and reports.
  • Supervises staff including hiring, training, and performance evaluation.
  • Responsible for the implementation of the service delivery model and in support of BACS mission, vision, and values.
  • Responsible for the implementation of consumer-centered services that are needs-driven and strength-based, and culturally relevant.
  • Manages flow of referrals, intakes, and discharges of participants and ensures accessibility and welcoming of all people as applicable.
  • Manages the maintenance of records and other administrative requirements. Ensures compliance with documentation and charting requirements for all funding streams.
  • Implements Continuous Quality Improvement standards and works with staff to implement systems for CQI.
  • Communicates effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program supervision.
  • Participates in the delivery and attendance at training for the purposes of agency, professional, and personal development.
  • Other duties as assigned.

Competencies:

  • Possesses influencing/negotiating skills and excellent oral and written communication. Political savvy.
  • Maintains customer service and strength-based orientation. Embraces diversity in all aspects.
  • Possesses problem-solving skills and conflict resolution skills.
  • Is resilient and demonstrates the ability to embrace adversity. Has the ability and eagerness to promote continual learning.
  • Strategic thinker and visionary. Possesses external awareness and motivation towards the mission and services of the agency.
  • Assesses strengths and needs in the supervision of clinical work. Holds an attitude of strength-based, person-centered services.
  • Works well with others and behaves professionally and ethically while developing professionally.
  • Expresses facts and ideas verbally and in writing in a clear, concise, and organized manner.


Qualifications:

  • Associates degree required, Bachelor's Degree preferred in counseling, psychology, social work, or clinical related field.
  • Four years of direct service experience required. Experience with homelessness, housing, mental health or crisis is required.
  • At least 1 year of experience directly supervising a team of direct service staff including hiring, performance management, performance improvement.
  • Experience working with data systems such as Medi-Cal, Cal Aim, HMIS.
  • Demonstrated capacity to lead diverse and multi-disciplinary teams toward a common goal required.
  • Position requires a valid California driver's license with a clean driving record, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout required.
  • Travel throughout Sacramento County is essential.


Compensation & Benefits:
  • Highly competitive compensation $90,000 annually.
  • 100% employer-paid medical, dental, and life insurance coverage options for employees, plus a vision reimbursement program. Children's healthcare coverage is available for as little as $25/month. Average employer-paid benefit value: approximately $913/month per enrolled individual. BACS contributions apply to company-sponsored plans only.
  • 31 days off (PTO/Holiday), increasing with tenure.
  • 403b retirement plan
  • Generous mileage reimbursement
  • Free iPhone with unlimited data for personal/professional use + laptop for easy mobility*.

Significant internal growth opportunities.
How to apply:

Submit a resume with a cover letter highlighting your relevant experience.

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