Summary

The Learning Resources Office has the responsibility for planning, developing, implementing, directing, evaluating and coordinating the overall education programs at the San Francisco VA Health Care System (SFVAHCS). Primary responsibilities include all forms of educational development including administrative training programs, continuing computer training, employee education and career development, with an integral role in facility workforce development and succession planning.

Duties

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LOCATION OF POSITION WILL BE DETERMINED DURING SELECTION PROCESS.

The Education Program Specialist serves as a consultant and subject matter expert for specific educational needs is essential for this position. Must be self-directed and meet self-appointed deadlines without supervision to meet the following duties Responsibilities include strategic management and planning for education and development of all hospital staff, workforce and succession planning, and employee engagement. The incumbent has full professional responsibility for all forms of educational development including but not limited to:

• Determines training needs by conferring with Health Care Group Leaders, conducting surveys, reviewing reports, or interviewing employees.
• Assists in the evaluation of Education needs of VA Health Care Groups through an annual
• Educational Needs Assessment.
• Contacts identified health care professionals to review suggested needs to determinewhether education can resolve identified problems.
• Assessment of training needs of specific groups of employees.
• Participates in VISN-wide and national assessment activities.
• Regularly reports to the Pentad and VISN committees on educational, engagement, and succession planning needs and performance measures.
• Active member of facility and VISN committees.
• Monitors approved education projects, providing technical assistance on substantive educational as well as administrative programs.
• Conference & Training Tuition Reimbursement Program
• Continuing Education and Career Development Programs
• Employee Engagement and Satisfaction
• Competency Programs
• Mandatory Staff Education Programs
• Tuition Support (VA Scholarship Programs)

Work Schedule: Monday - Friday, 7:30am - 4:00pm

Compressed/Flexible: Not Available

Telework: ADHOC, as determined by supervisor

Virtual: This is not a virtual position.

Position Description/PD#: Education Program Specialist/

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

PCS Appraised Value Offer (AVO): Not Authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/21/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

BASIC REQUIREMENTS

• Degree: that included or was supplemented by at least 24 semester hours in a field related to the work of the position to be filled, of which at least 9 semester hours must have been in education courses. OR,
• Combination of education and experience at least 24 semester hours in a field related to the work of the position to be filled, of which at least 9 semester hours must have been in education courses, plus appropriate experience or additional education. The experience must reflect the level and kind described in C below. OR,
• Four years of experience that demonstrated a thorough understanding of the principles and practices underlying the work of this series. This experience must have been of such character and diversity to demonstrate that the applicant possesses an understanding of the field comparable to that normally acquired through successful completion of a full 4-year course of study in an accredited college or university. OR,
• At least 1 full academic year of professional teaching experience. This experience is defined as full and primary responsibility, under general supervision, for instruction of assigned students in an accredited school or institution. This includes responsibility for preparing and presenting lessons and for evaluating students' progress, including a determination of the students' success or failure according to established criteria. Serving in an assistant capacity to a professor without the authority to determine the students' success or failure to meet course requirements does not meet this criterion.

In addition to meeting the basic requirements, you must meet the GS-12 Minimum Qualifications for the position:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

• Experience creating, administering, and facilitating professional development programming.
• Works in a broad functional or specialized area of education, such as adult education, instructional methods and educational evaluation and analysis.
• Uses training/education administration, principles, policies, and procedures.
• Procedures pertaining to planning, budgeting, projecting and monitoring educational program expenditures.
• Establishes and maintains effective working relationships with all levels of personnel.

Your experience must be detailed in your resume to receive credit.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Work is primarily sedentary while sitting at a computer. There may be some walking, standing, bending, carrying of light items, driving of an automobile, etc. Fieldwork may involve traveling to interviews, meetings, training, and sources of information.

Work Environment: Generally, work is usually performed in offices, meeting or training rooms, schools, or similar settings. Travel throughout SFVAHCS will be required as needed, including occasional travel for nationwide training, conferences or meetings.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

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