Membership Director

Crunch Fitness • $41K — $120K *

York, NY 14592In-Person

Hospitality & Recreation

Less than 5 years of experience

Today

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Job Overview by Ladders

Qualifications

1-2 years of sales management experience preferred
3-5 years of sales experience preferred
Exceptional sales skills and competencies
Self-motivated with a strong desire to succeed and grow
Impeccable customer service skills
Proficient in Excel and Word for effective reporting and analysis

Responsibilities

Hire, train, and develop the sales team in collaboration with the General Manager
Provide coaching and motivation to the sales team to meet or exceed monthly quotas
Create and manage daily task lists and performance goals for the team
Monitor daily workflow and completion of the monthly sales planner
Conduct daily team meetings to discuss goals and performance
Coordinate marketing and promotional events with the General Manager
Prospect new members through various outreach methods in line with Crunch philosophy

Benefits

Competitive compensation plan with guaranteed incentives
Opportunities for growth in multiple markets
Ongoing education in fitness and sales
Complimentary gym membership at any Crunch location
State-of-the-art workout facilities and equipment
Comprehensive health benefits for eligible full-time employees
Complimentary nutrition program and CPR/AED re-certification
Team-building activities and contests throughout the year
Employee discounts on services and products

Full Job Description

Position Title: Membership Director

Reports to: General Manager, Regional Director of Sales

Compensation: Hourly rate up to $20/hr plus opportunity to earn monthly commissions and bonus. Earning potential is $120k

Benefits/ Perks:

Top compensation plan of any commercial gym including guaranteed added compensation within the first 60 days.
Huge GROWTH opportunity across multiple markets
Continued fitness and sales education
Complimentary gym membership at any nationwide Crunch location
Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more
Benefits for eligible full-time employees including group health insurance, disability insurance, life insurance and others after meeting a waiting period
Complimentary dotFIT nutrition program
Complimentary CPR/AED re-certifications
Semi-annual team activities
Annual contests and recognition
Discounts on services, products, and much more!

Responsibilities:

PRIMARY

Help General Manager hire, train and develop sales team
Ensure sales team is provided with tools, coaching and day-to-day motivation to hit or exceed individual quotas on a monthly basis
Create daily task list and goals to ensure team keeps on pace for index
Monitor daily work flow and confirm monthly sales planner is fully completed
Conduct daily meetings with staff to discuss goals and provide support Follow-up with staff regarding each tour and presentation
Ensure that the selling of personal training are offered at point of sale in line with Crunch philosophy Assist in execution of sales for other sales reps
Coordinate marketing, promotional, and special events with GM
Support all new systems and assist with execution of rolling out new programs Inspect and supervise all prospecting systems to ensure they are in full operation: guest passes, old guest registers, appointments, calls, etc.
Reach and surpass team and personal sales goals on a consistent basis
Prospect via member referrals, Welcome to Crunch forms, cold calls, approved flyers, guest traffic, phone inquiries, street reach, etc.
Exhibit extensive knowledge of Crunch's services and facilities
Foster a friendly, professional and organized atmosphere for members and guests Communicate and enforce all policies, procedures and standards
Follow all policies and procedures in Employee Handbook

SECONDARY

Prospect via member referrals, Welcome to Crunch forms, cold calls, approved flyers, guest traffic, phone inquiries, street reach, etc.
Exhibit extensive knowledge of Crunch's services and facilities
Foster a friendly, professional and organized atmosphere for members and guests Communicate and enforce all policies, procedures and standards

MEETINGS

Daily meetings with sales staff
Daily "One Minute Meetings" with Club Management
Weekly Club Management Meeting
Monthly Marketing Meeting
Employee Training and/or Certifications, to be decided by Regional Director of Sales

Requirements:

1-year sales management experience preferred
3-5-years sales experience preferred
Exceptional sales skills
Self and team motivator
Strong desire to succeed and grow
Daily Training and Development of sales staff
Impeccable customer service skills
Strong computer skills - Excel, Word

*Above description may be subject to change or alter at anytime

Compensation: $41,600.00 - $120,000.00 per year

LEAD. INSPIRE. SUCCEED

About Crunch Fitness

Crunch was founded in a basement level aerobics studio in New York City’s East Village in 1989 by Doug Levine. With the collaboration of exercise instructors the group fitness programming was started at Crunch. Today there are more than 500,000 gym members across the US and operations recently extended to Australia.

Crunch Fitness Careers

There has never been a better time to join the vibrant team at Crunch Fitness—the leading network of fitness centers known for its energetic atmosphere and diverse offerings.

Work You’ll Do

Join Crunch Fitness's industry-leading team to assist individuals in achieving their fitness and wellness goals. At Crunch Fitness, the focus is on transforming lives through dedication, innovation, and leadership in the fitness industry. Lead in a unique role within the marketplace, at the convergence of health, wellness expertise, and digital innovation. Work alongside a dynamic team of fitness and health advisors to help members navigate their personal fitness journeys. Collaborate with the most passionate group of fitness professionals—dedicated to fostering a culture of growth, diversity, and innovation.

Introducing the Crunch Fitness Professional Growth Path

The team is building a market-leading program to offer job opportunities that allow for personal and professional development within the fitness industry.

Do Innovative Work

Join the largest group of fitness experts—dedicated professionals at the intersection of health, industry expertise, and digital innovation.

Drive Innovative Work

Deliver targeted fitness solutions through a depth and breadth of training experience and innovation that’s second to none.

Be Part of a Great Team

Engage in a wide range of fitness technology and harness the unparalleled capabilities, global scale, and joint solution development of a leading team.

Future-proof Your Career

Advance as far as your ambition takes you with near-limitless opportunities to grow your career with unmatched training, development, and certification support.

Explore

Discover how Crunch Fitness leads the way in predictive health maintenance and innovative fitness solutions that cater to a diverse clientele.

The Crunch Fitness Leadership and Innovation Initiative

The combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their personal health and fitness. Clients across the globe look to Crunch Fitness for new strategies and solutions to drive health innovation and growth in the digital era.

Stay Connected

Join the Team

Search open positions that match your skills and interest. Crunch Fitness seeks passionate, curious, creative, and solution-driven team players. SEARCH CRUNCH FITNESS JOBS

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Size

1,001 employees

Industry