Member of Technical Staff, Release Engineer

Vapi

$235K — $280K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in CI/CD or release infrastructure at scale.
  • Strong knowledge of distributed systems and diagnosing failures across multiple layers.
  • Hands-on experience with Kubernetes-based systems and tools like Argo CD, Terraform, and Atlantis.
  • Proficient in automating workflows and enhancing system reliability with data-driven approaches.
  • Curious with the ability to adapt to changing architectures and products swiftly.
  • Effective communicator with a team-oriented mindset; SRE experience and familiarity with AI coding tools are advantages.

Responsibilities

  • Map and assess Vapi’s release architecture in partnership with product and infrastructure teams.
  • Manage the release-tooling roadmap and enhance its operational resilience.
  • Eliminate costly bottlenecks in CI/deployment processes and increase observability.
  • Create a repeatable model for safe and efficient releases with measurable improvements.
  • Implement self-service workflows and set long-term release infrastructure goals.

Benefits

  • Comprehensive health coverage including medical, dental, and vision plans.
  • Flexible time off policy to accommodate personal needs.
  • Regular team bonding activities including quarterly off-sites.
  • Additional perks like catered meals, transportation support, and a $10,000 annual learning and development budget.
Full Job Description


Why Were Hiring This Role:
  • Vapi ships hundreds of pull requests a day while serving some of the worlds largest enterprises. Every release must stay fast, safe, observable, and predictable at scale.
  • Our CI and deployment systems are critical product infrastructure. We need a senior/staff engineer to remove bottlenecks, repair fragile deploy paths, and increase confidence without slowing product teams.
  • Youll own the systems behind safe releases, including Argo CD, Terraform, and Atlantis-and automate the reliable path. This role focuses on CI/CD, testing, and deployment safety, not primary incident response.


What Youll Do:
  • 30 Days: Map Vapis release architecture end to end. Partner with product and infrastructure engineers, baseline CI/test/deploy performance, identify the biggest failure modes, and ship an initial improvement.
  • 60 Days: Own the release-tooling roadmap and operating health. Remove the costliest CI/deploy bottlenecks, improve observability and diagnosis, and automate slow or failure-prone workflows.
  • 90 Days: Establish a repeatable model for safe, fast releases with measurable gains in validation time, deploy speed, and reliability. Deliver self-service workflows and guardrails, and set the longer-term release-infrastructure roadmap.


Who You Are:
  • Evidence of owning critical CI/CD or release infrastructure at meaningful scale and driving measurable cross-team improvements. We care about impact, not a specific number of years.
  • Strong distributed-systems fundamentals and the ability to diagnose failures across build, test, deployment, and infrastructure layers.
  • Hands-on experience operating Kubernetes-based delivery systems and infrastructure-as-code tooling such as Argo CD, Terraform, and Atlantis or comparable systems.
  • A habit of automating repetitive work, investing in testing and passive defenses, and using data to prove that a system became faster or more reliable.
  • Deep curiosity and the ability to gather context quickly, form a clear point of view, and keep pace as the architecture and product evolve.
  • A low-ego teammate who communicates clearly and owns outcomes. Familiarity with AI coding tools is expected; experience as an SRE, with development frameworks like multi-agent workflows, and programming languages like TypeScript and Go are a plus.
  • This is a full-time, hybrid role in San Francisco.


How We Work:
  • Build something worthy of love
    • Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.
  • Commit and follow through
    • We finish what we start and build trust by being people others can count on.
  • Why not today?
    • We value urgency and momentum. The fastest path to customer value usually wins.
  • Seek raw input
    • We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
  • Its our problem
    • We operate as one team. We share credit, own mistakes together, and support each other when things get hard.
  • Be direct and kind
    • We give feedback clearly, respectfully, and without delay.


Why Vapi:
  • Generational impact: Build the human interface for every business
  • Ownership culture: Many of us are previous founders
  • Kind team: The founders, Jordan and Nikhil, are Canadians
  • Tier-1 Investors: YC, KP seed, Bessemer Series A


What We Offer:
  • Real stake: $235,000-$280,000 base salary, plus meaningful equity ownership
  • Comprehensive health coverage: medical, dental, and vision plans
  • Team love: We love hanging out, and we do quarterly off-sites
  • Flexible time off: take what you need
  • More: catered meals, transportation, equipment, and a $10k annual L&D budget

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