Meeting Manager, Operations

National Association of REALTORS®

$95K — $115K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years in event planning and operations including meeting management and vendor management.
  • Ability to manage vendor relationships and negotiate contracts effectively.
  • Strong project management skills with experience handling multiple priorities.
  • Excellent communication skills; capable of engaging senior stakeholders.
  • Proficiency in event logistics software and data analysis tools.
  • Collaborative mindset with experience in cross-functional team coordination.
  • Technical proficiency in Microsoft Excel, Word, and PowerPoint.

Responsibilities

  • Oversee governance strategy and ensure alignment with event objectives.
  • Assign meeting spaces for operational consistency.
  • Input and manage detailed meeting specifications.
  • Manage directional signage for events and hotels.
  • Support logistics for state and ancillary meetings.
  • Create and manage event budgets and vendor service logistics.
  • Provide onsite execution and oversight for meetings.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Hybrid work schedule requiring office attendance three days a week.
  • Flexible work options and competitive benefits/perks.
Full Job Description
This position can be located in our Washington, DC office only.

Position Summary:

Manage end-to-end operations for the National Association of REALTORS® (NAR) REALTOR® Legislative Meeting (RLM), NAR NXT, The REALTOR® Experience (NAR NXT) and Association Executive Institute (AEI) to ensure seamless collaboration across internal teams and external partners to deliver high-impact member experiences that align with NAR strategic goals. The operations includes managing the association's governance meetings schedule, meeting specification, space assignments, vendor management (AV, catering, service contractor, DMC, greeters, photography, on-site printing, special events, website/mobile content, etc.), budgets, invoice reconciliation and onsite execution.

Duties and Responsibilities:
Meeting Operations & Logistics - RLM, NAR NXT, AEI
  • Help oversee governance strategy and meetings in alignment with event objectives
  • Support the assigning of meeting space for operational consistency
  • Input and manage meeting specification details in resume system for each meeting
  • Manage and support directional signage for headquarter hotels and other meeting related signage
  • Manage the state and ancillary meetings in conjunction with each meeting
  • Manage and distribution of the Standard Meeting Schedule (RLM & NAR NXT only)
  • Manage staff office coordination (RLM & NAR NXT only)
  • Create and manage budgets (RLM & NAR NXT only)
  • Manage and create budgets for meeting logistics and vendor services (RLM & NAR NXT only)
  • Provide and manage onsite execution of events

Vendor & Contract Management - RLM, NAR NXT
  • Support RFP processes and vendor relationship management for a variety of vendors
  • Manage photography vendor and contracting
  • Coordinate Greeter scheduling for headquarter hotels (RLM & NAR NXT only)
  • Oversee security and badge checker requirements for headquarter hotels
  • Manage pre-con & post-con meetings with vendors and venues
  • Manage DMC services and logistics for Special Events (1-3 per event), invoice reconciliation and budget
  • Manage AV vendor for headquarter hotels
  • Manage diagram logistics and distribution for headquarter hotels

Digital & Content Coordination - RLM, NAR NXT & AEI
  • Collect, verify, and organize detailed event content for mobile app and website for headquarter hotels

Travel - RLM & NAR NXT
  • Site visits as needed; max 4 days per event
  • On-Site Execution max 10 days per event
  • Willingness to travel, approximately 15% of the time for event execution and site visits.

Other Duties
  • This position may be modified at any time to meet the changing needs of the association.

Qualifications:
  • 5-8 years of experience in event planning and operations, including meeting management, tradeshows, vendor management, food & beverage, and AV
  • Proven ability to manage vendor relationships, contract negotiations, and RFP processes within an association environment
  • Strong project management and organizational skills with the ability to handle multiple priorities and deadlines
  • Excellent written and verbal communication skills; ability to present to senior stakeholders and manage diverse relationships
  • Proficiency with meeting logistics software, diagram tools (e.g., Social Tables), event technology platforms, and data analysis
  • Collaborative, detail-oriented approach with experience coordinating cross-functional teams and external partners
  • Ability to work effectively in ambiguous environments, demonstrate adaptability, intellectual curiosity, and a growth mindset
  • Technical proficiency in Excel, Word, and PowerPoint
  • Self-starter with the ability to work independently while contributing to team objectives

Preferred Qualifications:
  • Bachelor's degree in related field and CMP certification
  • Previous experience in membership organizations or professional associations

Compensation: $95,000-$115,000, depending on office location

NAR provides comprehensive benefits including health/dental/vision insurance.
NAR is on a hybrid schedule and in the office 3 days a week.

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