BlueCross BlueShield of South Carolina

Medical Review Manager

Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Associate's degree in a job-related field; Bachelor's required for Celerian Group.
  • Graduate of an Accredited School of Nursing is essential (Bachelor's required for Celerian Group).
  • 5 years in clinical and utilization review, with 2 years in a supervisory role or equivalent military experience (E4 and above).
  • Strong verbal and written communication, organizational, customer service, analytical, and presentation skills.
  • Proficient in Microsoft Office and possesses good judgment and decision-making skills.
  • Active RN licensure in the state of employment or an active multistate RN license.

Responsibilities

  • Manage and oversee the medical review process, ensuring compliance with standards.
  • Develop and implement strategies to reduce error rates and maintain high review quality.
  • Provide feedback to providers on medical review results and corrective actions.
  • Investigate inquiries from internal and external sources, ensuring timely responses.
  • Build and maintain positive relationships with appellants, regulatory bodies, and customers.

Benefits

  • Subsidized health, dental, and vision plans.
  • 401k retirement savings plan with company match.
  • Life insurance coverage.
  • Paid Time Off (PTO).
  • On-site cafeterias and fitness centers.
  • Education assistance program.
  • Service recognition initiatives.
  • National discounts for entertainment and leisure activities.
Full Job Description
Summary
We are currently hiring for a Medical Review Manager to join BlueCross BlueShield of South Carolina. In this role as a Medical Review Manager, you will oversee the accurate processing of claims that have been deferred for medical necessity review. Ensures compliance with nationally recognized standards, and local, state, and federal laws and regulations. Identifies and implements process improvement opportunities.
Description

Position Purpose:

We are currently hiring for a Medical Review Manager to join BlueCross BlueShield of South Carolina. In this role as a Medical Review Manager, you will oversee the accurate processing of claims that have been deferred for medical necessity review. Ensures compliance with nationally recognized standards, and local, state, and federal laws and regulations. Identifies and implements process improvement opportunities.

Logistics:

https://corporate.palmettogba.com/ - one of BlueCross BlueShield of South Carolina's subsidiary companies.

Location:

This position is full-time (40-hours/week) Monday-Friday from 8:00am-5:00pm and will be on-site in Myrtle Beach, SC.

What You'll Do:
  • Manages the medical review process. Maintains a well-trained staff. Develops/implements medical review strategy with the ultimate goal of reducing the error rate. Ensures timeliness of review, quality of decisions, set productivity levels, and compliance with all nationally recognized standards, and local/state/federal laws and regulations. Identifies missed standards and implements corrective actions.
  • Provides comprehensive and accurate feedback to provider community regarding results of medical review and correction action. Investigates all internal and external inquiries and ensures they are responded to in a timely and accurate manner.
  • Interfaces with internal and external customers such as appellants/attorneys, congressional offices , and other regulatory bodies as required to build and maintain positive customer relationships.


To Qualify for This Position, You'll Need the Following:
  • Required Education: Associate's in a job related field (Bachelor's degree required for the Celerian Group).
  • Degree Equivalency: Graduate of Accredited School of Nursing (Equivalency not applicable for the Celerian Group or Palmetto GBA. Bachelor's degree required.)
  • Required Work Experience: 5 years clinical and utilization review to include 2 years supervisory or team lead experience or equivalent military experience in grade E4 or above.
  • Required Skills and Abilities: Excellent verbal and written communication, organizational, customer service, analytical or critical thinking, and presentation skills.
  • Good judgment skills.
  • Proficient spelling, grammar, punctuation, and basic business math.
  • Ability to persuade, negotiate or influence, and handle confidential or sensitive information with discretion.
  • Knowledge of government programs and guidelines, medical and legal terminology, and disease management and litigation processes.
  • Required Software and Tools: Microsoft Office.
  • Required Licenses and Certificates: Active RN licensure in state hired, OR, active compact multistate RN license as defined by the Nurse Licensure Compact (NLC).


What We Prefer You to Have:
  • Previous TRICARE experience


Our Comprehensive Benefits Package Includes the Following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
  • Subsidized health plans, dental and vision coverage
  • 401k retirement savings plan with company match
  • Life Insurance
  • Paid Time Off (PTO)
  • On-site cafeterias and fitness centers in major locations
  • Education Assistance
  • Service Recognition
  • National discounts to movies, theaters, zoos, theme parks and more


What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What To Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

About BlueCross BlueShield of South Carolina

BlueCross BlueShield of South Carolina is a health insurance company that provides coverage to over 5 million people in South Carolina and beyond. The company was founded in 1946 and is headquartered in Columbia, South Carolina. BlueCross BlueShield of South Carolina offers a variety of health insurance plans, including individual and family plans, Medicare plans, and employer-sponsored plans. The company is committed to improving the health of its members and the communities it serves, with initiatives focused on wellness, disease prevention, and access to care. BlueCross BlueShield of South Carolina is a subsidiary of the Blue Cross Blue Shield Association, a national federation of 36 independent, community-based and locally operated Blue Cross Blue Shield companies.
Learn more about BlueCross BlueShield of South Carolina
Size
12,000 employees
Industry

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