PACS

Medical Records Director

PACS$70K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate or bachelor's degree in Health Information Management preferred
  • Certification as a Registered Health Information Technician (RHIT) or similar credential preferred
  • Minimum 2 years of experience in medical records or health information management, preferably in long-term care
  • Strong knowledge of HIPAA, Medicare/Medicaid documentation standards, and SNF regulations
  • Proficiency in EHR systems and Microsoft Office
  • Excellent organizational, communication, and problem-solving skills
  • Ability to manage multiple priorities and meet deadlines

Responsibilities

  • Manage the creation, maintenance, and storage of resident medical records in compliance with regulations
  • Ensure timely and accurate documentation of admissions, discharges, transfers, and clinical updates
  • Monitor record completion and compliance with internal and regulatory policies
  • Coordinate with clinical and administrative teams to fulfill documentation needs
  • Handle requests for medical records from various stakeholders
  • Oversee EHR systems and troubleshoot documentation issues
  • Train and supervise medical records staff
  • Prepare reports and audits for reviews
  • Maintain confidentiality and safeguard sensitive health information
  • Support survey readiness and address inquiries from regulatory agencies

Benefits

  • Training and support for medical records staff
  • Opportunity to engage with interdisciplinary teams
  • Involvement in maintaining compliance standards
  • Support for professional certification and development
  • Work in a low to moderate noise environment with accommodations for disabilities
Full Job Description
General Purpose

The Medical Records Director oversees the management, security, and accuracy of resident health records in compliance with federal, state, and facility regulations. This role ensures timely documentation, supports clinical and administrative staff, and maintains confidentiality and integrity of all medical information within the skilled nursing facility.

Essential Duties
  • Manage the creation, maintenance, and storage of resident medical records in accordance with HIPAA and regulatory guidelines
  • Ensure timely and accurate documentation of admissions, discharges, transfers, and clinical updates
  • Monitor record completion and compliance with facility policies and state/federal requirements
  • Coordinate with nursing, therapy, and administrative teams to support documentation needs
  • Handle requests for medical records from residents, families, legal representatives, and outside providers
  • Oversee electronic health record (EHR) systems and troubleshoot documentation issues
  • Train and supervise medical records staff (if applicable)
  • Prepare reports and audits for internal and external review
  • Maintain confidentiality and safeguard sensitive health information
  • Support survey readiness and respond to documentation-related inquiries from regulatory agencies


Supervisory Requirements

The Medical Records Director may supervise medical records staff, providing training, scheduling, and performance oversight to ensure compliance with HIPAA, documentation standards, and facility policies.

Qualification

Education and/or Experience
  • Associate or bachelor's degree in Health Information Management preferred
  • Certification as a Registered Health Information Technician (RHIT) or similar credential preferred
  • Minimum 2 years of experience in medical records or health information management, preferably in long-term care
  • Strong knowledge of HIPAA, Medicare/Medicaid documentation standards, and SNF regulations
  • Proficiency in EHR systems and Microsoft Office
  • Excellent organizational, communication, and problem-solving skills
  • Ability to manage multiple priorities and meet deadlines


Physical Demands
  • Frequent sitting, typing, and reviewing documents
  • Occasional walking, standing, and lifting up to 25 lbs
  • Ability to focus in a busy environment and handle confidential information with discretion


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually low to moderate.

About PACS

PACS is a staffing and recruiting company that offers clinical training and employment services. The company provides back-office support to over 200 healthcare facilities across the United States. Their services include accounting, finance, HR, payroll, legal, and IT support, enabling local leadership and care teams to focus on patient care and well-being. PACS also operates satellite offices nationwide, delivering essential administrative assistance to healthcare providers.

PACS Careers

Joining PACS presents an unparalleled opportunity to become part of a leading team of professionals dedicated to pioneering innovations in their industry. PACS, known for its commitment to diversity and leadership in technology, offers a range of job opportunities that cater to skilled individuals eager to drive digital transformation.

Explore Job Opportunities

PACS is actively hiring and offers a variety of positions that cater to different skills and career aspirations. Whether one is looking for an internship, full-time employment, or leadership roles, PACS provides a platform to enhance professional growth and networking opportunities.

Experience the Culture and Benefits

PACS is committed to fostering a culture that values diversity and inclusion, ensuring all team members can thrive. The company offers competitive benefits, including comprehensive health coverage, retirement plans, and diversity training programs that support both personal and professional development.

Innovation and Professional Growth

At PACs, innovation isn't just a buzzword; it's the cornerstone of the company's operations. Employees are encouraged to lead and innovate, contributing to projects that push the boundaries of technology. Professional growth is supported through extensive training and development programs, helping team members expand their knowledge and advance their careers.

Join a Diverse Team

The team at PACS is diverse, bringing together experts from various backgrounds to collaborate on solutions that lead the market. This diversity fuels creativity and is key to the company's success in developing innovative solutions.

Career Advancement Opportunities

PACS believes in nurturing talent and leadership from within. With programs designed to identify and develop future leaders, employees have access to career advancement opportunities that are second to none. The company's commitment to professional development ensures that every team member has the resources to succeed.

Networking and Career Development

Networking within PACS opens doors to collaborative opportunities and career advancement. Employees are encouraged to engage in internal networking events that connect them with peers and leaders, fostering a sense of community and shared purpose.

Applying for a Position

To apply for a position at PACS, candidates should prepare their resume to highlight relevant experience and skills. The interview process at PACS is designed to assess not only professional qualifications but also a candidate's fit with the company's culture and values.

Stay Connected with PACS Careers

For those interested in joining PACS, staying updated on new job openings and company news is essential. Subscribing to job alert emails can provide timely information tailored to specific career interests and preferences.

Explore PACS Jobs

Discover the exciting and rewarding career opportunities at PACS. Search open positions that match individual skills and interests, and take the first step towards a fulfilling career at a company that values innovation and leadership.

READ CAREERS BLOG

Stay ahead with career tips, insider perspectives, and industry-leading insights from PACS – all from the people who are part of the team.
Learn more about PACS
Size
10,001 employees
Industry

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