The Department of Emergency Medicine (Alberta Health Services - Calgary Corridor) is accepting applications for the
Deputy Department Head - Operations. This role works in close partnership with the Calgary Corridor Clinical Department Head and is responsible for overseeing clinical operations across the Calgary Corridor Emergency Departments.
Accountabilities / DeliverablesLeadership & Accountability- Reports to and is accountable to the Calgary Corridor Clinical Department Head for operational matters.
- Co-leads Clinical Operations for the Calgary Corridor Emergency Departments.
- Provides leadership in process innovation, operational strategy, and quality improvement initiatives
Operational Oversight & Coordination- Works closely with Emergency Department Physician Site Leads and Operational Leads to manage Corridor-wide operational needs and develop policy
- Provides oversight to ED Site Leads regarding daily operational matters.
- Coordinates and supports responses to critical incidents across sites.
- Oversees development and revisions of physician clinical protocols and care pathways with ED Site Leads
- Co-leads, with the DEM Clinical Nurse Specialist, development of nursing protocols and clinical guidance documents through the Calgary Corridor Clinical Document Committee
- Participates in bimonthly Protocol Committee meetings.
- Coordinates, with the Department Head, interdepartmental collaborations, quality improvement initiatives and meetings
Committees, Representation & Governance- Co-chairs Calgary Zone (Corridor) Department of Emergency Medicine (ZDEM) monthly meetings.
- Attends the Calgary Corridor Executive Council meetings with the Department Head and other Deputies (monthly)
- Represents Calgary Corridor Emergency Departments at key forums:
- Physician Executive Committee
- Quality Assurance Committee
- Annual Emergency Medicine Corridor Retreat
- Other committees as delegated
- Acts on behalf of the Clinical Department Head at Corridor-wide meetings as needed.
Quality, Patient Care & Complaints- Collaborates with Site Leads and Assistant Site Leads on complex patient complaints
- Leads second-level complaint reviews and escalates issues as appropriate.
- Promotes interdisciplinary collaboration to improve care quality and processes.
Qualifications- CCFP (EM) or FRCPC required
- Eligible for licensure with the College of Physicians and Surgeons of Alberta
- Proficient in English (written and spoken)
Please submit a
Letter of Intent, CV and names of 3 references to Scott Banks at
[email protected]
