Mitchell International

Medical Field Case Manager

Mitchell International$95K — $98K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associates or Bachelor's Degree in Nursing or related field required.
  • Minimum of 2 years clinical practice experience preferred, particularly in workers' compensation.
  • Strong advocacy skills for effective recommendations to physicians, employers, and customers.
  • Proficient in basic computer skills including Excel, Word, and Outlook Email.
  • Active Registered Nurse (RN) license in good standing required.
  • URAC-recognized certification in case management preferred.

Responsibilities

  • Demonstrate case management standards of practice proficiency.
  • Advise on treatment plans using advanced knowledge of injury types and healthcare options.
  • Assess recovery of disabled persons through interviews, identifying occupational and non-occupational conditions.
  • Collaborate with healthcare providers to tailor treatment plans for patients.
  • Facilitate early return to work by modifying job duties with employers and physicians.
  • Evaluate and adjust case goals based on patient progress and treatment outcomes.
  • Manage case workload independently and proactively resolve responsibilities.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Health Savings Accounts and Flexible Spending Accounts.
  • Life and AD&D insurance coverage.
  • 401(k) plan with employer matching options.
  • Paid time off including 24 days of vacation and sick days in the first year.
  • Tuition reimbursement program for ongoing education and training.
Full Job Description
This is a full-time, hybrid position. The candidate must be located in the Lake Elsinore, California area due to regular local travel for in-person patient appointments.

Perks: Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers' compensation case management training.

Join our compassionate team and help make a positive difference in an injured person's life. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will:
  • Demonstrate knowledge, skills, and competency in the application of case management standards of practice.
  • Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan.
  • Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.
  • Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.
  • Work with employers and physicians to modify job duties where practical to facilitate early return to work.
  • Evaluate and modify case goals based on injured/disabled person's improvement and treatment effectiveness.
  • Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively.
  • Complete other duties, such as attend injured worker's appointments when appropriate, prepare status updates for submittal to customers, and other duties as assigned.

Qualifications

  • Education: Associates Degree or Bachelor's Degree in Nursing or related field.
  • Experience: 2+ years clinical practice preferred. Workers' compensation-related experience preferred.
  • Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills.
  • Certifications, Licenses, Registrations:
    • Active Registered Nurse (RN) license required. Must be in good standing.
    • URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC).
  • Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.
  • Internet: Must have reliable internet.
  • Transportation: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.

Benefits

We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $95,000 - $98,000 annually. In addition to the base salary, you will be eligible to participate in our productivity-based bonus program. Your total compensation, including base pay and potential bonus, will be based on a number of factors including skills, experience, education, and performance metrics.

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About Mitchell International

Mitchell International, Inc. is an American company based in San Diego, CA, which develops software used by the automotive industry to manage collision and medical claims, parts and labor estimates, and glass replacement quotes. Mitchell operates throughout the United States and Canada, and processes more than 50 million transactions a year for more than 300 insurance companies, more than 30,000 collision repair facilities, independent adjusters, and other vehicle repair participants.
Learn more about Mitchell International
Industry
Founded
1946

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