Medical Director

Upward Health

$250K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Doctor of Medicine degree from an accredited medical school.
  • Current, unrestricted medical license in state of interest.
  • Board Certified in Internal Medicine, Family Medicine, or related area.
  • Minimum three years of direct patient care experience.
  • Preferred experience in medical leadership and teaching.
  • Expertise in population-based medicine and quality improvement principles.
  • Experience managing patients with complex needs including behavioral health.
  • Strong healthcare management knowledge of U.S. payer and provider landscapes.
  • Ability to interact positively with clinicians, management, and patients.
  • Strong communication and problem-solving skills with a proactive approach.
  • Technical proficiency with EMR systems, preferably Athena.

Responsibilities

  • Partner with cross-functional teams to deliver high-quality care.
  • Oversee direct patient care and the Interdisciplinary Care Team.
  • Drive innovation in patient care delivery and clinical practice.
  • Ensure accountability for clinical outcomes and team performance.
  • Foster collaboration across departments for integrated care.
  • Adapt strategies in a rapidly evolving healthcare environment.
  • Demonstrate empathy and support for patients and team members.

Benefits

  • Comprehensive health plans for employees and their families.
  • Flexible work environment with opportunities for remote work.
  • Professional development and continuing education support.
  • Support for mental health and wellness initiatives.
  • Retirement savings plan options with company contribution.
Full Job Description
Job Title & Role Description:

The Medical Director will partner with cross-functional teams and senior leaders to deliver innovative and high-quality care in the home and community for high-need, high-risk, high-utilizing patients. Job requires a leader with a proven track record of innovation, achievement of measurable goals, and exceptional clinical competencies. The candidate has a proactive role in the marketplace and with our patients: delivering care directly and providing clinical oversight to the members of our Interdisciplinary Care Team. The ideal candidate must be flexible and willing to work in a high growth, fast paced company where the scope of services and protocols will evolve. This is a dynamic environment requiring flexibility, dedication, and commitment to improve care for underserved populations. The role is primary remote, but residence in the state of interest is required. Approximately 20% of your time will be doing direct patient care.

Skills Required:
  • Doctor of Medicine degree from a recognized medical school program
  • Must possess a current, unrestricted medical license in the State(s) of interest
  • Board Certified in Internal Medicine, Family Medicine or in related primary/specialty care
  • Minimum three years of experience practicing in a direct patient care environment
  • Previous medical leadership and teaching experience preferred
  • Expertise in of population-based medicine and quality improvement principles
  • Experience with managing patient with complex needs, included behavioral health and substance use diagnoses
  • Strong healthcare management acumen, including working knowledge of current U. S. payer and provider landscape
  • Must be able to positively interact with other clinicians, senior management, patients and their families, and all levels of medical and non-medical professionals
  • The high sense of urgency and can-do attitude required
  • Strong communication and problem-solving skills - will proactively and thoroughly communicate with other members of the team and seek input and guidance to solve tough problems
  • Technical acumen with EMR system (Athena experience a plus)

Key Behaviors:

Proactive Leadership:
  • Takes initiative in shaping clinical direction and driving the delivery of high-quality care, while motivating and leading interdisciplinary teams.

Collaboration:
  • Works effectively across departments and with external stakeholders to ensure integrated, patient-centered care.

Flexibility and Adaptability:
  • Able to navigate a rapidly evolving work environment, adjust strategies as needed, and embrace new methods of care delivery.

Accountability:
  • Demonstrates ownership of both clinical outcomes and team performance, ensuring high-quality care for patients.

Empathy:
  • Consistently demonstrates compassion and understanding toward patients and team members, recognizing the complexities of their needs.

Effective Communicator:
  • Clearly articulates clinical goals, challenges, and changes to both technical and non-technical stakeholders, fostering transparency and collaboration.

Patient-Centered Approach:
  • Prioritizes patient needs and ensures decisions are made with the goal of improving patient health and quality of life.

Competencies:

Clinical Expertise:
  • In-depth knowledge of medical practice, population health, and the application of medical principles to high-need patient populations.

Leadership:
  • Proven ability to lead and manage clinical teams, providing oversight, mentorship, and direction to ensure optimal patient care.

Problem-Solving and Critical Thinking:
  • Ability to analyze complex situations and develop effective, data-driven solutions to improve patient care and operational efficiency.

Interdisciplinary Collaboration:
  • Expertise in working with cross-functional teams, fostering effective partnerships with diverse healthcare professionals to achieve the best patient outcomes.

Healthcare System Knowledge:
  • Deep understanding of healthcare payer and provider systems, policies, and regulations to ensure effective service delivery.

Quality Improvement:
  • Skilled in the application of quality improvement methods to continuously enhance care delivery processes and outcomes.

Technology Proficiency:
  • Experience with EMR systems (Athena preferred) and the ability to leverage technology to improve care coordination and patient outcomes.

Stakeholder Engagement:
  • Ability to interact with key stakeholders, including patients, families, senior management, and external partners, to align on goals and drive operational success.


NY pay range

$250,000-$250,000 USD

Upward Health Benefits

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