Job SummaryThe Medical Director provides clinical and administrative leadership for the organization's medical clinic operations serving pediatric and adult populations, with a primary focus on Medicaid, underserved, and vulnerable communities. The Medical Director is responsible for ensuring the delivery of high-quality, evidence-based, patient-centered care while maintaining compliance with applicable federal, state, payer, licensing, and accreditation standards. This position provides supervision and oversight of physicians and other medical providers and collaborates with organizational leadership to support strategic growth, quality improvement, operational effectiveness, and positive patient outcomes.
Key Responsibilities- Provide clinical leadership and oversight for all medical services delivered within the clinic, ensuring high-quality, patient-centered care for pediatric and adult populations.
- Establish and maintain an effective medical management structure that supports efficient clinic operations, continuity of care, regulatory compliance, and positive health outcomes.
- Supervise physicians, advanced practice providers, nursing staff, and other medical personnel, including employees, contractors, and volunteers, as applicable.
- Ensure the delivery of evidence-based, culturally responsive, trauma-informed, and integrated care consistent with organizational mission and community health needs.
- Collaborate with executive leadership to develop, implement, and evaluate strategic medical and clinical initiatives designed to improve patient outcomes, access to care, provider performance, and operational effectiveness.
- Lead quality improvement, utilization management, peer review, infection control, patient safety, and risk management activities.
- Monitor and utilize clinical, operational, and quality data to support value-based care initiatives, improve clinical outcomes, and achieve organizational and payer benchmarks.
- Maintain compliance with all applicable federal, state, Medicaid, managed care, licensing, credentialing, and accreditation requirements.
- Support cost-effective care delivery while maintaining quality standards and meeting contractual obligations with insurers and funding sources.
- Serve as the primary medical representative and liaison between the clinic, healthcare partners, insurers, community organizations, and the broader medical community.
- Support physician and clinical staff recruitment, onboarding, retention, mentoring, supervision, and professional development.
- Identify and facilitate ongoing medical education and training opportunities to promote clinical excellence and compliance with current standards of care.
- Oversee clinical documentation standards and ensure the timely completion and maintenance of medical records, reports, claims, and related correspondence in accordance with regulatory and organizational requirements.
- Participate in leadership meetings, committees, strategic planning initiatives, and accreditation activities as requested.
- Expected to follow the Ethical and Religious Directives as promulgated by the USCCB.
- Perform other duties as assigned.
Qualifications - Required Education and Experience- Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited medical school.
- Completion of an accredited residency program in Family Medicine, Internal Medicine, Pediatrics, or other appropriate primary care specialty.
- Minimum of five (5) years of clinical practice experience required.
- Minimum of three (3) years of progressive leadership, supervisory, or medical management experience preferred.
- Experience serving Medicaid, underserved, low-income, behavioral health, refugee, immigrant, or vulnerable populations strongly preferred.
- Experience in community health, nonprofit healthcare, integrated care, or federally qualified health center (FQHC)-like environments preferred.
Licensure & Certifications- Current unrestricted license to practice medicine in the State of Michigan required.
(Michigan Department of Licensing and Regulatory Affairs) - Current Drug Enforcement Administration (DEA) registration required.
- Board certification in an appropriate specialty area required; board recertification maintained throughout employment.
- Current Basic Life Support (BLS) certification required; Advanced Cardiovascular Life Support (ACLS) certification preferred.
- Must maintain credentialing and privileging requirements with all applicable insurers, Medicaid plans, and organizational standards.
Personal Attributes Anticipated- Mission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton, and Clinton Counties, and incorporates them into daily work
- Collaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals
- Solution-Oriented Problem Solver: Demonstrates strong clinical leadership, professionalism, sound judgement and ethical decision-making. Proactively identifies challenges and develops practical, innovative solutions to address them. Promotes accountability, teamwork, collaboration, and continuous improvement.
- Culturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment
- Integrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization's mission
Work Environment & Physical Demands- This position is on-site and may not be eligible for remote work
- Attendance at occasional meetings or events outside regular business hours is required
- The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis
- Physical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 pounds
- Vision requirements include close-up work, distance vision, and the ability to adjust focus
- The work environment may involve varying degrees of physical discomfort and occasional loud noise
- Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions
Comments:This job description is intended to outline the essential functions, general supplementary tasks, and key requirements for successful performance in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional tasks may be assigned, and management reserves the right to modify duties as needed.
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