Summary

Incumbent serves as the Deputy Chief, Health Administration Service (HAS) and is the second level supervisory and managerial authority over HAS at the Richard L. Roudebush VA Medical Center (RLRVAMC). RLRVAMC serves multiple states and provides care for 63,000 Veterans, within a complexity 1A inpatient facility in downtown Indianapolis and Community Based Outpatient Clinics (CBOCs) in Bloomington, Brownsburg, Shelbyville, Terre Haute, Wakeman, and Lafayette.

Duties

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In this position, you will serve as Medical Administration Officer, Deputy Chief of Health Administration Service. Duties and responsibilities include, but are not limited to:

• Provides timely and reliable information and advice regarding the subject matter under his/her purview, to include efficiency and effectiveness of patient transportation program, administrative officer of the day program, beneficiary travel, enrollment and eligibility, and outpatient scheduling compliance and standardization.
• Oversees service management through subordinates managing the daily operations Scheduling, Enrollment, and Healthcare Administrative Officer of the Day.
• Establishes and reviews patient administration systems and patient care functions for the organization that ensures government needs are met and validated, and that economy and quality of operations are maintained or improved.
• Authority for the development and management of a large operational budget and is responsible for the formulations, fiscal administration and coordination with appropriate services in administering significant fund control budgets.
• Reviews and structures organization to optimize use of resources and maximize efficiency and effectiveness of the organization.
• Participates in the annual budget estimate for operation of HAS activities. In addition to funds for patient care, budget estimates include staffing requirements, equipment and supplies, etc.
• Ensures business administration requirements and their implications are appropriately understood and considered in decision-making. This requires forecasting, trending, and analysis as well as evaluation of existing and new laws, Directives, and Handbooks to ensure the latest program requirements are met.
• Makes workload surveys and scheduling studies in clinics and admission sections to recommend changes in the work distribution, scheduling policies, etc. Performs methods and procedure studies and makes recommendations for changes.
• Evaluates reports by analyzing facts and performing appropriate research and prepares detailed responses. Determines appropriate recommendations for unresolved or questionable problems and performs follow-up. Researches and determines or recommends appropriate actions or interpretation of issues that impact organization.

Work Schedule: Monday-Friday, 8:00am - 4:30pm

Virtual: This is not a virtual position.

Position Description/PD#: Medical Administration Officer/Deputy Chief of Health Administration Service/PD92485-0

Relocation/Recruitment Incentives: An incentive may be authorized for highly qualified candidates

Critical Skills Incentive (CSI): Not Authorized

Permanent Change of Station (PCS): Not Authorized

PCS Appraised Value Offer (AVO): Not Authorized

Drivers License Required. A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License.

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/18/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: planning, developing, and carrying out complex objectives involving inter-facility healthcare delivery programs; knowledge of health care system management principles; interfacing with individuals at all levels of an organization; writing, preparing, and presenting documents and reports for senior leadership; applying analytical skills, practices, methods and techniques to implement solutions to a variety of issues; acquiring and maintaining a working knowledge of relevant laws, regulations, policies, standards or procedures; and planning and directing the activities of subordinates and managing training and support needs to assure an appropriate work environment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for Whole Health System of care in the Medical Centers. This approach empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

This job opportunity announcement may be used to fill additional vacancies.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.