Salary : $5,860.00 - $10,546.00 Monthly
Location : Monroe, LA
Job Type: Promotion
Job Number: MVA/PJ/210713
Department: LDH-Medical Vendor Administration
Opening Date: 07/17/2025
Closing Date: 7/31/2025 11:59 PM Central

About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

This is a highly responsible LDH/BHSF Eligibility Field Operations (EFO) leadership position located at the regional level, functioning, as the head of the regional Medicaid management team. This position is responsible for supervising the Medicaid Assistant Regional Manager and Administrative Program Manager whose function is to direct the regional execution of at least thirty-two (32) Medicaid service programs delivered to the statewide population. Duties include evaluate and prioritize efficiencies, prepare and analyze operational data, manage personnel, monitor fiscal components and resource development, and undertake liaison/public relations.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLLOWING COMPETENCIES:

Acting Decisively: The ability to make decisions quickly and effectively.

Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.

Demonstrating Initiative: The ability to assess information and take action independently to help the organization achieve its goals.

Developing Performance: The ability to assist others in advancing their skills, knowledge, and performance levels over time.

Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

Driving Results: The ability to identify important goals and work to achieve them.

Managing Performance: The ability to direct and to evaluate the work of employees.

Solving Problems: The ability to discover solutions to problems.

Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

Thinking Strategically: The ability to generate insights and identify opportunities for future growth of the organization.
Minimum Qualifications

Two years of the required experience for the following minimum qualifications must have been at the supervisory level or above:

Eight years of social services experience; OR

Six years of full-time experience in any field plus five years of social services experience; OR

A bachelor's degree plus five years of social services experience; OR

An advanced degree plus four years of social services experience.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information
Job Duties:

• Directs the regional execution of Medicaid programs by establishing priorities, evaluating efficiency, quality and compliance with federal and state regulations, and taking corrective action as necessary.
• Interviews, hires and evaluates staff and recommends and/or approves the appointment, promotion, discipline or dismissal of staff in accordance with applicable rules.
• Proposes recommendations concerning staffing needs and assesses the effects of established caseload standards upon staff performance and productivity.

Position-Specific Details:
Location: Medical Vendor Administration / Eligibility Field Operations / Region 8 / Ouachita Parish
Appointment Type: This is a promotional opportunity open only to classified employees with permanent status with Louisiana Department of Health.
Cost Center: 305-2050409
Position Number(s): 145019

LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For further information about this vacancy contact:

Paula Jackson[email protected]
LA Department of Health (LDH)

Division of Human Resources

PO Box 4818Baton Rouge, LA 70821225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at

Parental Leave - Up to six weeks paid parental leave
More information can be found at

Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others

01

AD: Rate your ability to act decisively based on our definition: The ability to make decisions quickly and effectively.

• 1= I have no experience and/or am uncomfortable acting decisively
• 2= I have limited experience or require assistance to act decisively
• 3= I can act decisively
• 4= I can act decisively and help others improve their ability to act decisively

02

AD: Explain your rating by providing specific and relevant examples in the box below.
03

AEI: Rate your ability to act with ethics and integrity based on our definition: The ability to be consistent, honest, and a trustworthy steward of State resources.

• 1= I have no experience and/or am uncomfortable acting with ethics and integrity
• 2= I have limited experience or require assistance to act with ethics and integrity
• 3= I can act with ethics and integrity
• 4= I can act with ethics and integrity and help others improve their ability to act with ethics and integrity

04

AEI: Explain your rating by providing specific and relevant examples in the box below.
05

DPf: Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization.

• 1= I have no experience and/or am uncomfortable displaying professionalism
• 2= I have limited experience or require assistance to display professionalism
• 3= I can display professionalism
• 4= I can display professionalism and help others improve their ability to display professionalism

06

DPf: Explain your rating by providing specific and relevant examples in the box below.
07

MP: Rate your ability to manage performance based on our definition: The ability to direct and to evaluate the work of employees.

• 1= I have no experience and/or am uncomfortable managing performance
• 2= I have limited experience or require assistance to manage performance
• 3= I can manage performance
• 4= I can manage performance and help others improve their ability to manage performance

08

MP: Explain your rating by providing specific and relevant examples in the box below.
09

TS: Rate your ability to think strategically based on our definition: The ability to generate insights and identify opportunities for future growth of the organization.

• 1= I have no experience and/or am uncomfortable thinking strategically
• 2= I have limited experience or require assistance to think strategically
• 3= I can think strategically
• 4= I can think strategically and help others improve their ability to think strategically

10

TS: Explain your rating by providing specific and relevant examples in the box below.
Required Question