We are hiring a Media Traffic Technology Manager that will be supporting NBC's 24/7 Media Traffic Control (MTC) Group. This role requires working in a fast-paced operations environment. This is a hybrid assignment at our 30 Rockefeller Center facility in NYC working in office a minimum of 4 days per week. Responsibilities • Collaborate on system/workflow/process for Media Traffic Control, updating SOP as new technology or workflow needs evolve. • Manage any troubleshooting process for all remotes into 30 Rock by partnering with MTC to engage field operations, IT teams, and other maintenance teams, both within and outside 30 Rock. • Supervise and work with vendors to ensure problem determination and resolution with hardware and software. • Coordinate the maintenance and upkeep of all MTC Support Systems and tools, including upgrades. • Integrate any NBC Field Operations Systems or new technologies into a seamless workflow for Operations. • Provide leadership and work guidance as well as training for less experienced personnel across multiple departments and clients. • Act as project manager, oversee contribution systems installations and upgrades as needed, while advocating the needs of MTC • Produce and help organize documentation related to system overview, configuration, policies and procedures. • Equipment testing and configuration as needed. • Other duties as assigned. Qualifications Basic Qualifications: • Comprehensive understanding of live broadcast encoding and decoding systems, video over IP systems and protocols (UDP, RTP, SRT, etc). • Understanding of RF systems, signal flow and video routing. • Conceptual knowledge of TCP/IP, Cisco network infrastructure, routing techniques & IP Security concepts. • Understanding of database structure and concepts. • Experience with Windows and Linux operating system from a basic support standpoint. • Record of managing a project within timeline and budget constraints. • Excellent troubleshooting skills. • Excellent communication and documentation skills required. • Must be available for breaking news coverage when required • The ability to work independently and in a team environment with engineers, Operations, IT and other departments. Additional Job Requirements: • Interested candidates must submit a resume/CV through nbcunicareers.com to be considered. • Flexibility in work schedule, including the ability to work on short notice, late hours, overnights, weekends, and/or holidays as needed for this 24/7 operation. • Work on location at 30 Rockefeller Plaza, New York, NY. Desired Characteristics • BA/BS or above in related field • Ability to learn quickly and adapt to ever-changing media environment • Excellent communication and interpersonal skills • Experience in a "live" broadcast environment • Proficient in MS Office, and a working knowledge of either AutoCAD or MS Vizio. • Understanding of broadcast remote control technology, SNMP, API communications. • Experience in project management • Experience with basic level coding (HTML, XML, C#) Additional Information This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary: $100,000 - $145,000 As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.