Salary: $74,700.00 - $119,500.00 Annually
Location : 445 S. Gay Street Knoxville, TN
Job Type: Full-Time/Regular
Job Number: 01276
Department: Communications
Opening Date: 07/17/2026
Closing Date: 8/7/2026 11:59 PM Eastern

Classification: Business Analyst

Work Hours: 40+ hours / week: M - F, including evenings & weekends as necessary

About the Role: The Media Specialist & Content Strategist serves as KUB's primary public spokesperson and leads communications for emergency preparedness and real-time incident response. This includes but is not limited to developing and maintaining relationships with local and industry media, serving as KUB's on-camera representative in media interviews, coordinating interviews with subject matter experts, pitching news articles/segments, and writing news releases. This position serves as KUB's Public Information Officer during large-scale emergency events and leads timely customer & public updates during smaller utility outage or operational events. Responsibilities include developing and maintaining media and emergency response resources, drafting and delivering timely updates across media and digital channels, and ensuring coordinated messaging during fast-moving situations. This position serves as KUB's primary media contact during regular business hours and during utility outage events and incidents after hours. The Media Specialist & Content Strategist also serves as a corporate communications content writer and editor for social media, website content, mailings, newsletters, presentations, award applications, and more.

Qualifications
Physical Requirements:

This position is primarily sedentary and performed in a typical office environment. Duties involve sitting most of the time with occasional walking or standing. The role may require occasional lifting, carrying, pushing, or pulling of items up to 10 pounds. Bending, stooping, or reaching may occasionally be required. Physical demands may
vary by position and may occasionally exceed those described above.

Minimum Requirements:

• Bachelor's degree in an applicable field such as Communications, Journalism, or Broadcasting
• Five (5)+ years of related work experience
• On-camera interview and public spokesperson experience
• Strong written and oral communication skills
• Strong organization skills and ability to manage multiple tasks at once and meet deadlines
• Strong initiative and attention to detail, along with fact-finding or research experience
• Skill and resourcefulness to work independently on projects in a timely manner
• Ability and effectiveness to work cooperatively and respond to inquiries in a timely manner
• Competency and thoroughness to maintain quality and accuracy of work
• Basic knowledge of and experience following AP style guidelines and the ability to learn and follow KUB style guidelines
• Proficient in Microsoft Office applications, including Word and PowerPoint
• Photography skills
• Availability for after-hours incident response
• Valid driver's license

Please note that due to job responsibilities, KUB does not provide immigration sponsorship for and/or based on this position.

Preferred Requirements:

• Ten (10) or more years of related work experience, preferably in a media or public relations role
• Experience with leading content strategy
• Videography skills
• Good working knowledge of Adobe Creative Suite (i.e. Adobe inDesign, Photoshop, Illustrator)
• Experience with Canva, Hootsuite, and similar programs

Selection Process
About the Selection Process:

Phase 1 - Apply online at www.kub.org

Phase 2 - Experience, training, and education evaluation

Phase 3 - Interview with department representatives

Phase 4 - Written, performance, and behavioral exercises

Phase 5 - Background Investigation

Phase 6 - Physical assessment and/or drug screen*

*KUB is part of the Tennessee Drug Free Workplace Program

If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.

• Generous health benefits with low premiums and deductibles
• Benefits start day 1
• Competitive 401(k) contribution and match
• PTO available for use after your first payday
• 11 paid holidays
• Free financial advising
• Educational assistance & professional development opportunities
• Employee physical & mental wellness programs

01

Which statement below best describes the highest level of education you have completed?

• High school graduate, diploma or the equivalent (GED)
• Associate degree
• Bachelor's degree
• Master's degree
• Professional degree
• Doctorate degree

02

How many years of professional experience do you have in a related field? Please describe your relevant experience.
03

Describe your experience serving as an on-camera spokesperson. Please include examples of your role and audience.
04

Describe what kind of work you've done for content creation and writing.
05

This position requires responding to incidents outside of normal business hours, including on holidays. Are you available to work after hours when needed?

• Yes
• No

06

Describe your reasons for leaving your jobs within the past seven years.
07

If you answered "Career/Job Fair," Employee Referral," or "Other" to the 'how did you first hear about this opportunity' question, please include details here. If 'no,' please type "N/A" in the text box.
08

If you would like to attach a resume to your application, please make sure it is attached in the "Attachments" section.

• Yes; I have attached my resume to my application.
• No; I'm not attaching a resume to my application.

Required Question