Position SummaryThe Regional Manager is responsible for direct sales, service, development, management of the sales and service team, driving results, and management of financial metrics to meet gross margin and EBITDA goals. Coordinating with MTA support center to deliver excellence in scheduling, reporting, quoting and project management for the geographic area. Additionally, helping with customer's technical problems/troubleshooting, and supporting technicians.
EssentialJobFunctions- Regional Manager is a working position as are all management positions at MTA
- Management/Leadership
- Motivate, develop and manage the sales and service team to meet and exceed established sales and service targets.
- Lead the team in embracing MTA's policies, compliance standards and service excellence
- Hire, coach and develop staff including performance reviews
- Manage Sales Representatives
- Manage Service Technicians for the market area
- Profits
- Drive results and manage to financial metrics to meet gross margin and EBITDA goals
- Customer Service
- Coordinate with MTA's support center to deliver excellence in scheduling, reporting, quoting and project management for the geographic area.
- Develop and maintain key relationships with end users and customers.
- Service MTA accounts for testing and certification of medical gas systems.
- Drive Medical Gas Pipeline and Source equipment and parts sales to new construction facilities and contractors.
- Maintain, repair and install medical gas pipeline systems.
- Maintain air compressors and vacuum pumps.
- Provide Environmental monitoring services
- Corporate
- Maintain, reinforce and ensure compliance of company policies and procedures.
- Utilize NetSuite and CRM for sales tracking and reporting
- Respond to requests in a timely manner from Manager, Support Center and customers
- Travel as needed to meet customer needs
- Manage senior level relationships with key client
Travel- These are the major markets but there may be service and sales requirements in neighboring states.
- Travel will be required to other nearby states to assist or manage until the territory is appropriately staffed.
Qualifications:- Proficient with computers
- Solid experience with Microsoft Office (Excel, Word and Outlook)
- Positive attitude with excellent communication skills and a passion for serving the customer
- Solid sales skills with proven results
- Basic understanding of financials
- Strong leadership management, planning and organizational skills
- Healthcare medical gas experience or similar preferred
- Must show commitment to the company's core beliefs of integrity, safety and customer service
Disclaimer
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
