Job DescriptionA Day in the Life:The retail operations team has an opening for an Operational Specialist. This position will be located in the Mid-Atlantic Division. The Operations Specialist monitors, enforces, and supports execution of the division merchandising plan for their department in assigned stores. Train, coach, oversee and develop store teams within department.
- Travels to assigned stores working with the Department Manager and staff to share merchandising plans for departments to meet sales, gross and labor targets.
- Works with and counsel's department Managers and Store Directors in all aspects of product merchandising and customer service.
- Visits stores and evaluates on overall department presentation, cleanliness, compliance and program execution to company policy and procedures.
- Measurers store level performance through department sales, gross profit and labor percent.
- Executes plans measured through store visits, reviewing results of plans, and observing store department conditions.
- Determines success of training programs by reviewing and assessing evaluations.
- Provide work guidance to store associates in areas such as product knowledge, sales and marketing techniques, understanding of profit and loss and compliance with company policies.
- Trains department managers basics of the business and managing their department.
- Provides input to Store Director on Store Department Manager performance.
Qualifications: - College degree or equivalent work experience.
- 5+ years in grocery retail with a strong understanding across assigned department
- Must possess previous Department Manager and Store Director experience.
- Possess good written and verbal communication skills and deal effectively with a wide variety of people both in person and over the phone.
- Possess a marketing orientation, good analytical and problem-solving abilities.
- Possess math skills to complete straightforward analysis.
- Possess strong leadership skills with the ability to lead and motivate others without directly supervising.
Travel Requirements: Division-wide travel, up to 70%. What you bring to the table: - You are tech savvy -- complex systems do not intimidate you
- You enjoy working collaboratively with cross-functional partners to drive actions & results
- You take pride in the work you do, with every detail, whether big or small
- Analyzing data, reports, and documents to develop solutions gives you energy
- You are fluent in MS Office, especially Excel (V-Lookups, Pivot tables, and writing formulas)
- Working on a fast-paced team is exciting to you
- You can be depended on to meet deadlines
- Making a huge impact on your customers and the company matters to you
Pay Transparency: The pay range is $80k to 95k , but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement."
DISCLAIMER: The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
We also provide a variety of benefits including: - Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream - Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values - Click below to view video: ACI Values
A copy of the full job description can be made available to you.
About the TeamPay Transparency:Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications.
Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:] Associates in this position may be eligible for a quarterly bonus.
