Master Service Technician

Whaley Foodservice

$83K — $108K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • At least 18 years of age
  • Completion of a satisfactory background check and drug screen
  • Valid driver's license adhering to safety standards
  • Minimum 1 year of relevant experience
  • CFESA Master Technician with three of the four CFESA certifications

Responsibilities

  • Adhere to all safety policies and use personal protective equipment
  • Troubleshoot and repair gas, electric, water, refrigeration, and steam powered commercial kitchen and HVAC equipment
  • Utilize a tablet to document tasks promptly
  • Communicate professionally with customers about repairs and status
  • Use appropriate tools for repairs
  • Maintain adequate parts stock in service vehicle
  • Ensure maintenance of service vehicle, tools and uniforms
  • Participate in weekend/holiday on-call rotation as required

Benefits

  • Competitive salary and on-call pay
  • Company vehicle and cell phone
  • Uniforms provided
  • Meters and test equipment provided
  • Continuing education and industry certification opportunities
  • 401k and profit sharing
  • Paid holidays and vacation
  • Medical and dental benefits
  • Short-term and long-term disability insurance (company paid)
  • Life insurance (company paid)
  • Participation in the Town Shares Program
Full Job Description
Description

***HIRING IMMEDIATELY!!!****

***Sign On Bonus Available for Qualified Service Technicians***

Pay Rate: $40.00-52.00/hour*

POSITION SUMMARY:

This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.

MAJOR RESPONSIBILITIES:
  1. Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
  2. Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
  3. Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
  4. Communicate professionally with customer regarding required repairs and status.
  5. Use proper tools for repair, including hand tools and power tools.
  6. Monitor truck stock to insure required parts are stocked on vehicle.
  7. Maintain service vehicle, tools and uniforms.
  8. Work independently with daily supervision.
  9. Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

ADDITIONAL RESPONSIBILITIES:
  1. Obtain correct part numbers through branch parts person.
  2. Collect payment on COD jobs.
  3. Contribute positively to branch targets for response time and first time fix rates.
  4. Participates in available training to increase skill and knowledge.
  5. Performs other duties as required.

CONTACTS:
  • Internal - Daily with branch staff; occasionally with corporate staff.
  • External - Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

MINIMUM QUALIFICATIONS:
  • Must be at least 18 years of age.
  • Completion of a satisfactory background check and drug screen is required.
  • Valid Driver's license and driving record that aligns with our safety standards.
  • 1 Year of applicable experience.
  • CFESA Master Technician with three of the four CFESA certifications.


WE OFFER:

**Sign-On Bonus Available For Qualified Technicians**

  • Competitive Salary & On-call Pay
  • Company Vehicle & Cell Phone
  • Uniforms Provided
  • Meters & Test Equipment
  • Continuing Education
  • Industry Certification
  • 401k & Profit Sharing
  • Paid Holidays & Vacation
  • Medical & Dental Benefits
  • Short-Term Disability
  • Long-Term Disability Insurance (company paid)
  • Life Insurance (company paid)
  • Enjoy the benefits of our Town Shares Program - share in our company's success!

COME HOME TO WHALEY!!
Visit the Whaley career site to find your place to grow.
www.whaleyfoodservice.com/careers

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