Job SummarySHI is seeking a Marketing Project Manager to oversee Marketing Department initiatives that support the organization's evolving needs. As a key member of the Marketing PMO team, this role will manage a portfolio of high-impact projects, including marketing campaigns, product launches, and departmental workflow optimization. The Marketing Project Manager will work cross-functionally with Marketing, IT, and Marketing support teams to contribute to process improvement efforts, support the implementation of workflow enhancements, and enable cross-team adoption.
This position reports to the Marketing PMO Supervisor.
Role Description- Lead multiple projects of varying complexity, ensuring adherence to defined scope, quality standards, timelines, and deliverables.
- Develop, maintain, and execute comprehensive project and process documentation, including project plans, SOPs, workflow diagrams, and meeting minutes.
- Plan, schedule, and facilitate project kickoff, status/stand-up, and closeout meetings, maintaining a professional and polished presence in all stakeholder interactions.
- Track project progress and manage outstanding action items across multiple stakeholders, ensuring timely follow-up, accountability, and resolution.
- Provide regular project status updates throughout the full project lifecycle, proactively identifying risks and implementing mitigation strategies to protect timelines and objectives.
- Build, maintain, and optimize workflows within Asana by partnering closely with Marketing teams to ensure smooth handoffs, consistent communication, and efficient end-to-end execution.
- Contribute to the continuous improvement, documentation, and standardization of processes within the Marketing Project Management Office (PMO).
Behaviors and Competencies- Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.
- Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
- Collaboration: Can proactively seek out diverse perspectives, facilitate open communication among team members, and drive toward consensus and action.
- Decision-Making: Can analyze complex information, predict long-term consequences, and make decisions that align with strategic goals.
- Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results.
- Self-Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas.
- Prioritization: Can proactively identify high-impact tasks, initiate action plans, and contribute to process improvements.
- Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.
- Leadership: Can proactively seek out leadership roles, initiate team projects, and contribute to team development and success.
- Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.
- Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management.
- Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
Skill Level Requirements- The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate
- Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate
- Expertise in various project management frameworks such as Agile, Waterfall, and Scrum, to effectively plan, execute, and close projects - Intermediate
- Familiarity with the operational mechanisms, hierarchical setup, and the overall framework of SHI, enabling effective navigation and utilization of internal processes - Intermediate
Preferred Skills- Experience using project management platforms; Asana preferred.
- Strong end-to-end project management skills, including the ability to define scope, assign owners, manage tasks, escalate issues, and lead status/stand-up meetings.
- Demonstrated problem-solving and issue resolution skills, particularly as they relate to executing and supporting marketing initiatives and campaigns.
- Understanding of project management principles as applied to marketing campaign management (preferred).
- Proven ability to drive process improvement and develop clear, effective project and process documentation.
- Ability to develop, implement, and refine project management processes in support of cross-functional projects.
- Strong interpersonal and communication skills, with the ability to engage effectively with stakeholders at varying levels.
- Experience supporting cross functional initiatives, with a strong focus on collaboration and stakeholder alignment.
Other Requirements- Completed Bachelor's Degree
- 2+ years of experience as a project manager (or related experience). Experience supporting Marketing, Operations, or IT projects is a plus.
- Willingness to obtain PMP Certification within the first year in the role.
- Ability to travel 10%
The estimated annual pay range for this position is $80,000 - $110,000, which includes a base and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
