Baxter International

Marketing Process & Operations Manager

Baxter International$112K — $154K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Marketing, Business, Operations, or related field
  • 6+ years in marketing operations, MarTech, or process improvement
  • Strong process mindset with measurable business impact experience
  • Experience supporting the rollout of new tools and processes
  • Strong communication skills for training nontechnical stakeholders
  • Experience working with marketing, sales, and enterprise teams
  • Analytical skills to derive actionable insights from data
  • Highly organized and adaptable in a fast-evolving global environment

Responsibilities

  • Identify operational gaps in marketing performance and address them cross-functionally
  • Standardize marketing processes to enhance efficiency and ensure measurable outcomes
  • Collaborate with Marketing Technology Manager on rollout plans for new tools
  • Lead change management ensuring new processes are integrated into daily workflows
  • Align marketing, sales, and commercial teams on shared outcomes
  • Communicate clearly about marketing tools and processes for team support
  • Facilitate training and walkthroughs for global teams on new tools
  • Maintain a centralized library of marketing tools to prevent knowledge loss

Benefits

  • Comprehensive medical and dental coverage starting on day one
  • Basic life and disability insurance, including business travel accident coverage
  • Employee Stock Purchase Plan with discounted stock purchase options
  • 401(k) Retirement Savings Plan with contributions and company matching
  • Educational assistance programs and flexible spending accounts
  • Generous paid time off, ranging from 20 to 35 days based on service
  • Childcare benefits and commuting benefits for employees
  • Employee Assistance Program supporting personal well-being
Full Job Description

Your role:

Our Marketing Operations team sits within the Corporate Marketing function and serves as a globally focused, enterprise team responsible for advancing marketing capabilities at Baxter and improving how marketing works across the organization. 

Reporting to the Director of Marketing Operations, you will improve marketing efficiency, effectiveness, and ROI through process optimization, change management, and adoption of marketing technology. You will partner cross-functionally with the Marketing Technology Manager and commercial teams to identify opportunities for improvement and to ensure tools and processes are embedded into daily work and sustained over time.

What you’ll be doing:

  • Identify and work cross functionally to address adoption gaps, operational friction points, and measurement blind spots that limit marketing performance 
  • Improve and standardize core marketing processes to increase efficiency, reduce rework, and ensure investments translate into measurable outcomes 
  • Partner with the Marketing Technology Manager on rollout plans for new tools, enhancements, and evolving capabilities, including adoption targets and benefits realization measures 
  • Lead change management tied to process and technology evolution, ensuring changes are embedded into day-to-day workflows and supported by clear metrics, reporting, and feedback loops 
  • Partner closely with business unit marketing, sales, and commercial excellence teams to align on shared outcomes 
  • Act as a clear, consistent communicator for how marketing tools and processes work, who owns what, and where teams go for support 
  • Support training sessions, walkthroughs, and enablement activities to ensure global teams understand new tools and processes 
  • Maintain and evolve a centralized library of marketing tools and processes to mitigate knowledge loss from turnover and organizational change 

 

What you’ll bring 

  • Bachelor’s degree in Marketing, Business, Operations, or a related field 
  • 6+ years of experience in marketing operations, MarTech, process improvement, or related roles 
  • Strong process mindset with hands-on experience improving how teams work and translating improvements into measurable business impact. Experience with Lean principles and Kaizen-driven continuous improvement is a plus. 
  • Demonstrated experience supporting change and rollout of new tools, processes, or capabilities 
  • Clear, confident communicator comfortable training and aligning nontechnical stakeholders 
  • Experience partnering across marketing, sales, and enterprise teams in a matrixed organization 
  • Strong analytical skills with the ability to turn data into actionable insights 
  • Highly organized and adaptable, with the ability to operate effectively in a global, fast evolving environment 

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $112,000 to $154,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

About Baxter International

Baxter International Careers

Joining Baxter International means becoming part of a global team dedicated to transforming the future of healthcare. With a focus on innovation and leadership, Baxter offers unparalleled job opportunities in the medical technology industry. Work You’ll Do At Baxter, you will collaborate with some of the brightest minds in the industry to address some of the most challenging healthcare needs. Our commitment to enhancing healthcare through cutting-edge technology makes us a leader in our field. Transform your career and the future of healthcare with Baxter’s diverse team. Our culture of inclusion and diversity training ensures that every team member can thrive. Baxter is at the forefront of medical innovation, providing a platform for professional growth and development in a dynamic industry. Lead with Baxter’s Leadership Development Programs, designed to foster the next generation of industry leaders. Our programs are tailored to enhance your leadership skills and prepare you for progressive roles within our company. Work with a global team that values collaboration and innovation. At Baxter, you will find a supportive network that encourages career advancement and skill enhancement through continuous learning and professional development. Introducing Baxter International’s Career Growth Opportunities We are committed to offering a range of career paths that help our employees achieve their professional and personal goals. Baxter’s job opportunities span across various functions and regions, ensuring that you can find the perfect match for your skills and ambitions. Do Innovative Work Join Baxter International, a company known for its leadership in healthcare innovation. Our team is dedicated to developing solutions that improve patient outcomes and enhance the efficiency of healthcare providers worldwide. Be Part of a Great Team Baxter’s culture is built on collaboration, respect, and a commitment to excellence. We believe in the power of our people and invest in their growth through comprehensive benefits, competitive internship programs, and opportunities for networking and career development. Future-Proof Your Career Advance your career with Baxter International, where innovation meets opportunity. Our supportive environment is designed to nurture your professional growth, with resources like targeted training programs and access to global opportunities. Explore Discover how Baxter is leading the way in sustainable healthcare solutions and improving patient care across the globe. The Baxter International Difference Our combined expertise in medical devices and pharmaceuticals positions us uniquely in the market. Baxter’s commitment to innovation, diversity, and leadership helps our clients and partners excel in the rapidly evolving healthcare landscape. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to make a difference. SEARCH BAXTER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Baxter International.
Learn more about Baxter International
Size
60,000 employees
Market Cap
$25.6 billion
Industry
Net Income
$1.1 billion
Founded
1931
5 Year Trend
+4.7%
Revenue
$11.6 billion
NASDAQ

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