Front

Marketing Operations Manager

Front$110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years in Marketing Operations or Revenue Operations, preferably in B2B SaaS.
  • Hands-on experience with marketing automation and CRM integrations, specifically HubSpot.
  • Strong analytical skills with experience in funnel metrics and cohort analysis.
  • Deep knowledge of lead lifecycle processes, including routing, scoring and attribution.
  • Experience developing scalable processes across diverse teams.
  • Excellent communication and project management skills, able to influence stakeholders.
  • Detail-oriented with a systems thinking approach.

Responsibilities

  • Own the entire marketing planning and execution workflow to ensure timely delivery.
  • Lead strategy for marketing technology and automation including integrations and lead management.
  • Collaborate with data teams to create and maintain funnel performance reporting and dashboards.
  • Enhance audience segmentation and targeting to optimize lifecycle marketing.
  • Work with various marketing teams to implement and measure go-to-market strategies.
  • Manage data quality initiatives to improve attribution and analytics.
  • Identify and execute process improvements for increased efficiency and scalability.
  • Support experimentation and document learnings to boost marketing ROI.

Benefits

  • Equity options post-series D funding from top-tier VCs.
  • Private health insurance options at no cost to employees.
  • Paid parental leave for new parents.
  • Flexible time off policy for work-life balance.
  • Hybrid work model with in-office collaboration three days a week.
  • Mental health support through Workplace Options.
  • Family planning support provided by Maven.
  • $100 monthly Lifestyle Stipend for wellness activities.
  • Additional Wellness Days in months without holidays.
  • Company-wide Winter Break from Christmas to New Year’s Day.
Full Job Description
You'll own the operating system for marketing-how we plan, execute, measure, and continuously improve campaign and lifecycle performance. You'll partner across Marketing, Sales, RevOps, and Product to turn strategy into scalable programs, clean data, and actionable insights.

What will you be doing?
  • Own marketing planning and execution workflows (intake, prioritization, timelines, resourcing) to ensure predictable delivery.
  • Lead marketing technology and automation strategy (e.g., MAP/CRM integrations, lead lifecycle, routing, scoring, enrichment).
  • Work with date team to build and maintain reporting and dashboards for funnel performance (MQL12SQL, pipeline, conversion, velocity, CAC/LTV inputs), and help establish clear definitions/SLAs.
  • Drive segmentation and audience strategy to improve targeting, personalization, and lifecycle performance.
  • Partner with Demand Gen, Lifecycle, Content, and Product Marketing to operationalize GTM and campaign measurement frameworks.
  • Manage data quality initiatives (UTM governance, deduping, taxonomy, source-of-truth alignment) to improve attribution and analytics.
  • Identify and implement process improvements and tooling enhancements that reduce manual work and increase program scale.
  • Support experimentation (A/B tests, holdouts), measurement, and learnings documentation to improve marketing ROI.


What skills and experience do you need?
  • 5-8 years of Marketing Operations and/or Revenue Operations experience in B2B SaaS (or similar high-velocity GTM environment).
  • Hands-on experience owning a marketing automation platform and CRM integration
  • Required experience in HubSpot.
  • Strong analytics and reporting skills; comfort with funnel metrics, cohort analysis, and building dashboards (e.g., Looker/Tableau/Mode/HubSpot/SFDC reporting).
  • Deep understanding of lead lifecycle, routing, scoring, and attribution concepts; ability to translate business questions into measurable frameworks.
  • Experience building scalable processes (campaign intake, QA checklists, UTM governance, documentation) across multiple stakeholders.
  • Excellent cross-functional communication and project management; ability to influence without authority.
  • High attention to detail and a systems mindset; you balance strategic thinking with execution.


Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

What we offer
  • Competitive salary
  • Equity (we are post-series D & backed by some of the best VCs in the US)
  • Private health insurance, including plan options at no cost to employees
  • Paid parental leave
  • Flexible time off policy
  • Flexibility to work from home Monday and Friday, unless posted as a fully remote role
  • Mental health support with Workplace Options
  • Family planning support with Maven
  • $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
  • Wellness Days - Fronteers get an additional day off on months with no holidays
  • Winter Break - Our offices are closed from Christmas to New Year9s Day!

About Front

Front is a software company that provides a shared inbox for teams. It allows teams to manage their email, social media, SMS, and chat in one place. Front was founded in 2013 by Mathilde Collin and Laurent Perrin. The company is headquartered in San Francisco, California. Front has raised over $138 million in funding from investors such as Sequoia Capital, DFJ, and Uncork Capital. The company has over 6,000 customers, including Shopify, HubSpot, and Mailchimp.
Learn more about Front
Size
200 employees
Industry
Founded
2013

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