EchoStar

Marketing Analytics & Insights Manager

EchoStar$96K — $137K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Advanced expertise in Adobe Analytics and Customer Journey Analytics (CJA).
  • Deep proficiency in video telemetry tools like Conviva for Quality of Experience evaluation.
  • Strong influence and communication skills to engage cross-functional stakeholders.
  • Analytical problem-solving skills in attribution modeling and marketing optimization.
  • AI literacy and ability to apply machine learning insights.
  • Experience in leading or mentoring teams and promoting analytical excellence.
  • Proven record in managing data strategies for large-scale streaming platforms.

Responsibilities

  • Deliver a unified view of customer interactions across streaming platforms.
  • Identify and resolve UX friction points to improve sign-up conversion rates.
  • Establish correlations between playback quality and long-term customer value to reduce churn.
  • Provide high-impact investment recommendations to senior leadership based on data insights.
  • Leverage predictive modeling to forecast subscriber trends and automate anomaly detection.
  • Align marketing analytics initiatives with departmental objectives for subscriber growth.

Benefits

  • Versatile health perks including flexible spending accounts and HSA.
  • 401(k) Plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Career development opportunities.
  • Flexible time away plan.
Full Job Description
Job Duties and Responsibilities

The streaming landscape faces the challenge of fragmented customer data across web, mobile, and living room devices, making a unified view of the subscriber journey difficult to achieve. This role solves that complexity by bridging technical datasets with actionable business strategy to optimize marketing spend and conversion efficiency. You will address the critical need to correlate playback quality and content affinity with long-term retention, transforming raw behavioral signals into executive-level intelligence that drives growth.

What Success Looks Like (Objectives)
  • Deliver a unified view of customer interactions across all streaming platforms using Adobe Analytics to drive integrated business growth
  • Improve conversion rates within the sign-up flow by identifying and resolving UX friction points in both organic and paid marketing channels
  • Reduce churn by establishing clear correlations between playback quality (QoE), viewing behaviors, and long-term customer value
  • Provide senior leadership with high-impact investment recommendations based on synthesized attribution outputs and cross-platform dashboards
  • Leverage AI-driven predictive modeling to forecast subscriber trends and automate anomaly detection within marketing datasets
  • Align marketing analytics with broader departmental OKRs to ensure all data initiatives contribute directly to subscriber scale and profitability

Skills, Experience and Requirements

Core Skills and Competencies (What you'll bring)
  • Advanced expertise in Adobe Analytics and Customer Journey Analytics (CJA) to architect complex data environments
  • Deep proficiency in video telemetry tools like Conviva to evaluate Quality of Experience and viewer engagement
  • Strategic influence and communication skills necessary to align cross-functional stakeholders and senior executives on data-driven goals
  • Analytical problem-solving abilities focused on attribution modeling and marketing channel optimization
  • AI Literacy and the capacity to apply machine learning insights to enhance data interpretation and marketing automation
  • Critical experience leading or mentoring team members and fostering a culture of analytical excellence
  • Critical experience managing end-to-end data strategies for large-scale streaming or subscription-based platforms

Additional Qualifications
  • Hands-on experience with Adobe CJA is highly preferred

Minimum Requirements
  • Minimum Education: Bachelor's Degree in Marketing, Data Science, Business, or a related field
  • Minimum Experience: 8 years of experience in digital analytics
  • Required Technical Skills:
    • Adobe Analytics
    • Conviva or similar video telemetry tools
    • Multi-platform attribution modeling


Visa sponsorship not available for this role

Salary Ranges

Compensation: $96,250.00/Year - $137,500.00/Year
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

About EchoStar

EchoStar Corporation is a global provider of satellite communication solutions and Internet services through its Hughes Network Systems and EchoStar Satellite Services business segments. The company designs, develops, and distributes video delivery products, broadband satellite technologies, and managed network services for enterprise customers.
Learn more about EchoStar
Size
2,500 employees
Market Cap
$1.3 billion
Industry
Net Income
-$40.1 million
Founded
1980
5 Year Trend
+1.9%
Revenue
$1.8 billion
NASDAQ

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