Market Specialty Manager

Smile Brands

• $80K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in dental operations management
  • Strong understanding of state and federal regulatory requirements
  • Proven track record in achieving revenue goals
  • Experience in managing patient relations and staff productivity
  • Ability to implement marketing and promotional programs for patient growth

Responsibilities

  • Ensure operational standards are executed flawlessly and comply with regulations
  • Manage patient scheduling, staff productivity, and financial collections
  • Control labor costs while adhering to budget guidelines
  • Drive new patient growth and retention through effective marketing
  • Address grievances and inquiries from doctors, patients, and employees
  • Communicate effectively with leadership to provide necessary support

Benefits

  • Paid time off (PTO)
  • Health, dental, and vision insurance
  • Health savings account and flexible spending accounts
  • Life and disability insurance
  • Employee discount programs and pet insurance
  • 401k plan
Full Job Description
Overview

You’ll be an important member of the operations team, overseeing the day to day needs of the specialty dental operation. You’ll be in charge of executing the operational components of the company’s vision, including the service platform and dental philosophy, ensuring your district is in line with the company mandate. Plus, you’ll manage employee and patient relations, while working with the team to achieve operational goals

Schedule (days/hours)Monday - Friday 8am-5pm Responsibilities
  • Ensuring flawless execution of operational standards, and ensuring services are compliant with professional standards, state and federal regulatory requirements
  • Achieving revenue goals by managing patient scheduling, staff productivity, collections and receivables, specialty referrals, and miscellaneous expenses related to operations
  • Managing labor costs for the supervisory team, ensuring compliance with budgetary guidelines
  • Increasing and stimulating new patient growth and patient retention through sales, marketing, and promotional programs
  • Responding to doctor, patient and employee grievances, complaints and inquiries, seeking assistance as needed
  • Communicating with Office and Dental leadership to ensure they have necessary support
Compensation$80,168.40 Yearly About

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports nearly 700 affiliated dental offices. We are in 28 states all focused on a single mission of delivering Smiles For Everyone!4 Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

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