ISO New England

Market Operations Analyst

ISO New England • $78K — $120K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, math, science, or related fields.
  • Experience in customer service and team collaboration.
  • Strong oral, written, and presentation skills.
  • Proficient in Microsoft Excel and/or Access.
  • Ability to manage priorities and meet deadlines independently.
  • Optional: experience in systems, transmission reliability, or market operations. Assists with seniority levels based on experience.

Responsibilities

  • Execute and approve Day-Ahead Market operations.
  • Monitor and finalize Real-Time Energy Market prices and clearing prices.
  • Conduct complex analysis for market and system operations.
  • Involve in process improvement initiatives.
  • Develop, test, and implement market process or software changes.

Benefits

  • Stable and mission-driven workplace with meaningful impact.
  • Engaged work environment valuing inclusion and collaboration.
  • Enhanced 401(k) with financial planning support.
  • Tuition reimbursement and professional development options.
  • Wellness programs including onsite gym and flexible work hours.
  • Free coffee at onsite café.
  • Hybrid work environment (3-5 days/week in office).
  • Assistance for distance-based relocation available.
Full Job Description
In this role you will assist in the Day-Ahead and Real-Time Energy Markets operations in accordance with established Market Rules, manuals and procedures.

What we offer you:
  • A stable, mission-driven workplace where your impact truly matters
  • A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing
  • Competitive compensation with a base salary + performance bonus
  • Robust benefits package, including:
    • Enhanced 401(k) and financial planning support
    • Tuition reimbursement and professional development
    • Wellness programs, including an onsite gym
    • Flexible work hours
    • Employee Business Networks
    • Free coffee at our onsite café
  • Hybrid work environment (3-5 days/week onsite)
  • Distance-based relocation assistance available
  • Paid on-call rotation


How you will make an Impact
  • Executing and approving the Day-Ahead Market.
  • Monitoring and finalizing Real-Time Energy Market Locational Marginal Prices (LMPs), Reserve Market Clearing Prices (RMCPs), and Regulation Clearing Prices (RCPs).
  • Carrying out complex pre- and post-production market and system operations analysis
  • Actively participating in process improvement
  • Developing, testing and delivering market process or software changes


What we are looking for
  • Bachelor's degree in engineering, Math, Science, or other relevant areas.
  • Ability to work independently, use good judgment, and manage priorities effectively while meeting production deadlines
  • Experience providing exceptional customer service and working successfully in a team environment
  • Excellent oral, written and interpersonal skills and advanced report writing and presentation skills
  • Proficiency with MS Excel and/or Access
  • Ability to participate in an on-call rotation to provide after-hours and weekend coverage
  • We are open to the following levels, based on experience in systems, transmission reliability, and/or market operations:
    • Assistant Analyst: 0+ years of experience or knowledge
    • Associate Analyst: 1+ years of industry experience
    • Analyst: 4+ years of industry experience
    • Senior Analyst: 6+ years of industry experience


This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

The expected salary range for an Assistant Analyst through Analyst is $78,000 - $112,000 per year. We will also consider a Senior Analyst and the pay range for that level is $107,000 - $120,000 annually. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.

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This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

About ISO New England

ISO New England Inc. is an independent, non-profit Regional Transmission Organization, headquartered in Holyoke, Massachusetts, serving Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. ISO-NE oversees the operation of New England's bulk electric power system and transmission lines, generated and transmitted by its member utilities, as well as Hydro-Québec, NB Power, the New York Power Authority and utilities in New York state, when the need arises. ISO-NE is responsible for reliably operating New England's 32,000 megawatt bulk electric power generation and transmission system. One of its major duties is to provide tariffs for the prices, terms, and conditions of the energy supply in New England. ISO New England's stated mission is to protect the health of New England's economy and the well-being of its people by ensuring the constant availability of electricity, today and for future generations. ISO New England ensures the day-to-day reliable operation of New England's bulk power generation and transmission system, oversees the administration of the region's wholesale electricity markets, and manages the regional planning processes. ISO-NE was created in 1997 by the Federal Energy Regulatory Commission, as a replacement for the New England Power Pool, which was created in 1971. The ISO-NE grid does not extend to remote parts of eastern and northern Maine in Washington and Aroostook Counties. In these areas, residents receive their electricity from Canadian providers such as NB Power and Hydro-Québec.
Learn more about ISO New England
Industry
Founded
1997

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