Minimum 3 years in hospitality, revenue/yield management, or e-commerce
Preferred existing network with Tourism Boards, airlines, and travel influencers
Detail-oriented with execution focus and fast learning capability
Ability to work independently with minimal supervision
Proficient in Microsoft Office suite, especially Word, Excel, Outlook, and PowerPoint
Responsibilities
Take ownership of new hotel acquisitions and manage existing hotel accounts
Educate accommodation providers on the Trip.com platform features
Ensure customer-centric approach regarding hotel content and pricing
Keep properties informed on promotional campaigns across accounts
Conduct market research and analysis specific to the assigned region
Provide market insights to global headquarters for product optimization
Manage additional tasks as needed based on business requirements
Benefits
Medical, Dental, and Vision plans
401(k) plan with company match
Paid Public Holidays
Sick Leave
Paid Time Off
Full Job Description
General information
Name
Market Manager, Americas
Location
Remote, Chicago
Business unit
BG-Accommodation
Working time
Full-Time
Type
Business Development
Description & Requirements
The position requires the candidate to be based in Chicago.
In this Role, you'll get to:
Have end-to-end ownership of new hotel acquisitions and existing hotel account management within your designated market. Actively identify high-potential prospect partners & grow the revenue of the existing portfolio in this region.
Educate accommodation providers on the many unique features that the trip.com platform offers. Quickly and effectively identify the correct platform product for each of your accounts to maximize their revenue.
Take a customer-centric approach to everything you do. Ensure hotels content, rates, availability, and products offer the best value to Trip.com customers
Keep your properties up to date on the campaigns offered by the trip.com platform and ensure strong coverage of deals across your account portfolio
Responsible for the assigned market, and conducting the data research and analysis (market, product, competitor, price, supplier, etc.)
Provide market insights to the global headquarters to optimize the product design and sales directions for the success of global product localization.
Other assigned tasks based on business need
What you'll Need to Succeed:
Fluent in English
Valid working permit/visa in the US
A minimum of 3 years of working experience in hospitality, revenue/yield management, or e-commerce
An existing network with Tourism Boards, airlines, affiliate partners, and travel influencers would be preferred
Detail-oriented, execution-focused, and fast learning capability
Able to work independently with minimal supervision, having complete ownership of your designated region
Dynamic, positive, and a good team player
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Relevant exposure in the OTA environment will have an added advantage
Willing to travel
Behavioral Requirements
A desire to learn new things and improve yourself
Integrity is fundamentally important to you
You want to make a travel experience better for everyone
A natural relationship builder and influencer to industry leaders
You are naturally inspiring
Strategic thinking & an ability to connect the dots between suppliers and end-user customers
