Airbnb

Market Manager

Airbnb • $111K — $123K *
San Diego, CA 92154In-Person
Hospitality & Recreation
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years in sales, account management, or partner support, demonstrating strong relationship-building skills
  • 2+ years of experience in the tech or travel industry preferred
  • Proven track record in managing a leads pipeline and book of business
  • Excellent quantitative skills with the ability to analyze and apply data effectively
  • Ability to work strategically and tactically in ambiguous settings
  • Experience in cross-functional collaboration across various teams
  • Strong communication and presentation skills, effective with clients in multiple formats.

Responsibilities

  • Build and expand relationships with Hotels to exceed sales targets.
  • Conduct optimization calls and business reviews for stronger partnerships.
  • Implement strategies for managing a large number of Hotels effectively.
  • Prospect and onboard new hotel partners in your area.
  • Educate clients on product updates and relay feedback to internal teams.
  • Use data to identify growth opportunities and allocate resources effectively.
  • Develop unique engagement projects to foster innovation.

Benefits

  • Remote eligibility with required residence in San Diego.
  • Potential for bonuses, equity, and Employee Travel Credits.
  • Access to comprehensive benefits package.
Full Job Description
The Difference You Will Make:

As a Market Manager, your role will entail ensuring the health and expansion of our supply in San Diego and Palm Springs. This will involve managing Hotels and acquiring high-quality inventory. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success. This includes developing acquisition strategies, generating and converting Hotel leads, and managing relationships with strategic partners, including the creation of new partnerships. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions.

A Typical Day:
  • Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels.
  • Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed.
  • Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region.
  • Prospect and onboard new, high-quality supply within your assigned geography.
  • Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders.
  • Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources.
  • Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory.
  • Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success.
  • Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders.
  • Understand the technical aspects of software partnerships to offer comprehensive support, ensuring a seamless experience for hosts and guests.
  • Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment.

Your Expertise:
  • 5+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships.
  • 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge.
  • Proven track record of being able to effectively work a leads pipeline and a book of business, demonstrating expertise in nurturing and converting potential opportunities.
  • Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making.
  • The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight.
  • Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success.
  • Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills.

Your Location:

This position is US - Remote Eligible. Due to the nature of this position, the successful applicant will need to be based in San Diego to be able to conduct their work The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range

$111,000-$123,000 USD

About Airbnb

Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet. The company connects travelers seeking authentic experiences with hosts offering unique, inspiring spaces. Whether the available space is a castle for a night, a sailboat for a week, or an apartment for a month, Airbnb is the easiest way for people to showcase these distinctive spaces to an audience of millions. By facilitating bookings and financial transactions, Airbnb makes the process of listing or booking a space effortless and efficient. With 4,500,000 listings in over 65,000 cities in 191 countries, the company offers the widest variety of unique spaces for everyone at any price point around the globe.

Airbnb Careers

Join the vibrant team at Airbnb, the world’s leading community-driven hospitality company, where innovation, leadership, and diversity training are at the heart of our professional ethos. At Airbnb, we offer more than just job opportunities; we provide a platform for growth, learning, and meaningful connections. Work You’ll Do Become a part of Airbnb’s dynamic team and contribute to reshaping the travel and hospitality landscape globally. Our commitment to innovation and cultural understanding sets us apart, allowing us to enhance the travel experience for millions of users worldwide. Lead with Innovation and Diversity At Airbnb, we believe in leading with innovation and embracing diversity. Our leadership is committed to fostering an inclusive environment where every team member can thrive. Diversity training is integral to our operations, ensuring that we continue to be a leader in creating inclusive travel experiences. Explore Professional Growth and Development Airbnb offers a wealth of career advancement opportunities, supported by robust training programs and professional development courses. Whether you’re looking for a full-time position or an internship, Airbnb empowers you to excel and grow your career to new heights. Join Our Global Team Work alongside a global team of passionate, creative, and solution-driven professionals. At Airbnb, we value the skills and perspectives of our diverse team members, and we continuously strive to leverage this collective power to innovate and lead in the industry. Benefits and Culture Airbnb is dedicated to providing its employees with a supportive and empowering work environment. Our benefits package is designed to enhance your life both inside and outside of work. Enjoy comprehensive health benefits, flexible working conditions, and unique perks that encourage a balance of work and life. Networking and Career Opportunities Expand your professional network within Airbnb through various networking events, mentorship programs, and collaborative projects. Our vibrant culture of connectivity opens doors to enriching career paths and professional relationships. Apply Now Ready to take the next step in your career? Explore the exciting job opportunities and internships available at Airbnb. We are actively hiring talented individuals who are passionate about making a difference in the world of travel. Visit our Careers Page Stay updated with the latest from Airbnb Careers by visiting our dedicated careers page. Discover new job openings, read about our company culture, and find tips for your resume and interview preparation. Join Airbnb and be part of a team that’s committed to redefining the future of travel through innovation, leadership, and a deep respect for diverse cultures and communities. Your journey to a fulfilling career starts here.
Learn more about Airbnb
Size
5,000 employees
Market Cap
$52.6 billion
Industry
Hospitality & Recreation
Net Income
-$4.5 billion
Founded
2008
5 Year Trend
+29.3%
Revenue
$3.3 billion
NASDAQ
ABNB
* Ladders Estimates

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