Market Director of Operations

Behavioral Health Group

$110K — $150K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in multi-location operations leadership in addiction treatment or behavioral health.
  • Bachelor's degree or higher.
  • Strong strategic and tactical mindset with P&L management experience.
  • Expertise in operations, regulatory compliance, and care quality.
  • Valid driver's license with willingness to travel as necessary.
  • Exceptional communication and problem-solving skills.
  • Familiarity with drug abuse trends and Opioid Maintenance Treatment.

Responsibilities

  • Mentor Program Directors and monitor their performance towards established goals.
  • Design training programs ensuring compliance with industry regulations.
  • Oversee daily operations, staffing, and financial management of treatment centers.
  • Lead growth initiatives focused on patient care quality and customer satisfaction.
  • Evaluate center performance and proactively resolve issues.
  • Ensure team qualifications and licensure are upheld.
  • Manage hiring, termination, and payroll processes.

Benefits

  • Work-life balance initiatives.
  • Opportunities for professional growth and advancement.
  • Comprehensive health benefits package.
  • Supportive team environment focused on patient care.
Full Job Description
Annual Salary Range: 110,000 - 150,000 plus bonus depending on experience

BHG, a leading provider of opioid addiction treatment, offers OTP (Opioid Treatment Programs), OBOT (Office-Based Opioid Treatment), and IOP (Intensive Outpatient Programs). We seek a Market Director to oversee operations across North and South Carolina, focusing on staff mentoring, compliance, and growth. Candidates should have multi-location, Operational management experience, regulatory knowledge, and strong communication skills. The role involves travel and standard office work. We offer work-life balance, growth opportunities, comprehensive benefits, and a supportive team dedicated to patient care.

Position Summary: The Market Director oversees operations of a network of opiate treatment centers, supervising Program Directors. Responsibilities include professional development, training, operational efficiency, regulatory compliance, and growth initiatives.

Responsibilities:

  • Mentor Program Directors, establish goals, and monitor progress.
  • Develop training programs and ensure compliance with regulations.
  • Manage treatment center operations, staffing, and financials.
  • Drive growth efforts, patient care quality, and customer satisfaction.
  • Monitor treatment center performance and address issues promptly.
  • Ensure team members meet qualifications and maintain licensure.
  • Oversee hiring, termination, and payroll activities.
  • Maintain regulatory compliance and positive relationships with authorities.
  • Coordinate marketing and outreach efforts as requested.


Qualifications:

  • At least 3 years of multi-location operations leadership experience within addiction treatment or behavioral health industry.
  • Bachelor's degree or higher.
  • Strategic and tactical mindset with strong P&L acumen.
  • Proficient in operations, compliance, safety, accreditation, and care quality.
  • Valid driver's license and ability to travel as needed.
  • High integrity, effective communication, problem-solving skills.
  • Experience in upfront admissions/revenue cycle preferred.
  • Knowledgeable about drug abuse trends and Opioid Maintenance Treatment.
  • Advanced computer skills and ability to establish positive relationships.


Physical Demands and Working Conditions:

  • Adequate speaking, hearing, and vision abilities.
  • Travel by car and airplane to treatment centers and meetings.
  • Prolonged sitting with occasional bending, stooping, and stretching.
  • Variable workload with periodic high stress.
  • Standard medical office conditions, patient interactions, and keyboarding.


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