DescriptionAs a
Manufacturing Systems Manager, you'll lead the charge in helping world's most innovative hardware engineers and manufacturers integrate, adopt, and scale with Boltline. You'll serve as their strategic partner and advocate, driving onboarding excellence, adoption momentum, and long-term success while collaborating across teams to build scalable processes and tools that amplify customer impact.
ResponsibilitiesBusiness Understanding & Advocacy- Develop deep working knowledge of Stoke's short- and long-term business goals
- Translate those goals into a clear point of view on what Boltline needs to do to support Stoke
- Advocate Stoke's needs to Boltline's product team; advocate Boltline's constraints and capabilities back to Stoke leadership
Stakeholder & Relationship Management- Serve as the single point of contact between Stoke (ops, quality, ME, supply chain, IT, leadership) and Boltline
- Build trusted relationships with plant leaders, functional VPs, and shop-floor users : know workflows and pain points firsthand
- Own the Stoke-Boltline vendor relationship end-to-end: QBRs, escalations, SLAs, roadmap negotiation
- Be the "voice of the operator" externally to Boltline, and the "voice of Boltline's constraints" internally
Requirements Intake & Qualification- Gather requests from across Stoke; interrogate, simplify, and defer aggressively before they reach Boltline
- Push back on asks that don't clearly serve business goals, protect Boltline from complexity creep and protect Stoke from bad workflows
- Prioritize Stoke's asks so fewer, higher-quality requests get through to Boltline
- Recommend the right path for each request: standard configuration, customization, workaround, or "no"
Adoption & Enablement- Partner with Stoke leadership to drive change management for Boltline rollouts and major releases
- Work with Product Enablement to translate Boltline changes into LMS content Stoke users can actually apply
- Monitor adoption metrics, gather user feedback, iterate on rollout playbooks
- Anticipate resistance and design mitigation before launch, not after
Communication- Communicate clearly with technical and non-technical audiences, from shop-floor operators to executives
- Deliver regular updates to Stoke leadership on Boltline roadmap, Stoke asks, adoption, and risks
Qualifications- 5-10+ years of experience in Hardware Manufacturing
- Experience in Solutions Engineering, Customer Success, Technical Account Management, Consulting, Product Management
- Hands-on experience implementing or supporting complex systems such as MES, ERP, PLM, or similar
- Domain familiarity with aerospace, defense, energy, or hardware-intensive industries
- Exceptional communication, stakeholder management, and consultative skills, able to influence technical and executive audiences
- Strong process design and analytical thinking; comfortable building tools (e.g., dashboards, workflows, templates) for scalability
- Proven track record of building onboarding programs and adoption engines in engineering or manufacturing environments
- Ability and willingness to travel up to 30%
Benefits- Equity - We know that our employees are the reason we succeed. To give everyone a stake in our future, we are pleased to offer equity in the form of stock options to all regular, full-time employees.
- Comprehensive benefits program including subsidized medical, dental, and vision insurance
- Company-paid life and disability insurance
- 401(k) plan with employer match
- 4 weeks' Paid Time Off
- Holidays - 10 days (including an end-of-year closure)
- Paid Family/Parental Leave
- On-site gym or monthly wellness stipend (depending on location)
- Dog friendly offices!
CompensationTarget Levels:
- Level 3 Range: $130,620 - $195,825
- Level 4 Range: $163,275 - $244,860
Our job posts are intentionally written to attract a wide variety of experience levels, and we make decisions about the right fit on a per-candidate basis.
Your actual level and base salary will be decided based on your specific experience and skill level.
ITAR RequirementsTo conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
