As Pharmacy Manager, you will oversee daily pharmacy operations, lead a team of pharmacists, technicians, and support staff, ensure regulatory compliance, and help drive exceptional patient care while maintaining operational excellence. This is an outstanding opportunity for a pharmacist who enjoys mentoring others, improving processes, and making a meaningful impact within a growing independent pharmacy organization.
What You'll DoLeadership & Operations- Lead the daily operations of the pharmacy while promoting a culture of patient safety, teamwork, and accountability.
- Supervise, coach, mentor, and develop pharmacists, pharmacy technicians, and support staff.
- Create efficient staffing plans that balance excellent patient service with operational performance.
- Conduct performance evaluations, provide ongoing coaching, and recognize employee achievements.
- Foster a positive, collaborative, and service-oriented work environment.
Patient Care & Clinical Excellence- Ensure accurate prescription processing, verification, and dispensing while maintaining the highest standards of pharmacy practice.
- Serve as the primary resource for escalated patient concerns and complex pharmacy issues.
- Collaborate with physicians and healthcare providers to optimize patient outcomes.
- Partner with the Director of Clinical Services to implement and grow:
- Medication Therapy Management (MTM)
- Clinical pharmacy programs
- Immunization services
- Pharmaceutical care initiatives
- Additional patient-focused healthcare services
Quality & Compliance- Maintain compliance with all federal, state, and company pharmacy regulations.
- Monitor quality metrics and identify opportunities for continuous improvement.
- Perform root cause analysis and implement corrective action plans when necessary.
- Develop and maintain pharmacy best practices and standard operating procedures.
- Ensure team members receive ongoing education regarding workflow changes, regulatory updates, and clinical initiatives.
Team Development- Train, mentor, and develop pharmacy staff to achieve individual and team success.
- Communicate organizational goals and departmental priorities effectively.
- Promote a culture of continuous learning and professional development.
- Partner with leadership across the organization to improve workflows and patient satisfaction.
What We're Looking ForRequired Qualifications- Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy
- Active Wisconsin Pharmacist License in good standing
- Wisconsin Immunization Certification
- Strong leadership and decision-making abilities
- Excellent communication and interpersonal skills
- Commitment to delivering exceptional patient care
Preferred Qualifications- 3-5 years of pharmacy leadership or management experience
- Experience with PioneerRx pharmacy software
- Experience with Google Workspace
- Strong background in workflow optimization and quality improvement
- Knowledge of Medication Therapy Management (MTM) and clinical pharmacy services
- Interest in preventative healthcare, wellness, and nutraceuticals
Skills for Success- Leadership and team development
- Patient-centered care
- Problem solving and critical thinking
- Conflict resolution
- Process improvement
- Time management and organization
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail
- Excellent customer service mindset
Work EnvironmentThis position primarily works in a retail pharmacy environment requiring frequent interaction with patients, healthcare providers, and pharmacy staff. The role involves standing for extended periods and occasional lifting of up to 20 pounds.
Physical Requirements- Ability to stand for extended periods throughout the workday
- Ability to lift and carry up to 20 pounds
- Ability to perform repetitive tasks including computer and dispensing functions
Additional Expectations- Maintain the highest standards of professionalism and ethical conduct.
- Protect the confidentiality of patient, employee, and company information.
- Comply with all federal and Wisconsin pharmacy laws and regulations.
- Complete all required company training and continuing education.
- Support Hometown Pharmacy's mission of providing exceptional patient care while strengthening the communities we serve.
If you're passionate about leading a high-performing pharmacy team while delivering exceptional patient care, we'd love to hear from you. Apply today and help us continue making a difference-one patient at a time.
