FedEx

Managing Director IT Infastructure

FedEx • $150K — $180K *
Warrendale, PA 15086In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in related field & 8 years of experience OR Associate degree & 10 years OR 12 years of experience
  • 6 years of supervisory or management experience
  • Strong executive presence and ability to influence at multiple levels
  • Excellent communication and presentation skills
  • Understanding of agile principles and methodologies

Responsibilities

  • Define vision and formulate strategies for IT infrastructure teams
  • Lead design, deployment, security, and management of global IT infrastructure
  • Oversee multi-cloud architecture across GCP, Azure, and OCI
  • Drive infrastructure automation using Terraform, Ansible, and Python
  • Manage reliability and business continuity for infrastructure services
  • Collaborate with Information Security to implement security principles
  • Establish system Key Performance Indicators and Service Level Agreements

Benefits

  • 401K plan with company match after 1 year
  • Tuition reimbursement program
  • Holiday pay and accrued paid time off for vacation and PTO
  • Medical, dental, vision, and voluntary benefits available on day one
  • Paid parental leave for both moms and dads
  • Short-Term and Long-Term Disability coverage after 180 days
  • Paid bereavement and jury duty
Full Job Description
This role provides leadership and oversight to the IT infrastructure teams and is responsible for defining vision, formulating strategies, creating road maps and implementing processes to ensure the delivery of mission critical customer-facing software, services, and infrastructure. Working in collaboration with the broader IT organization, the role is responsible for partnering to bring customer centric solutions to the market.

  • Management responsibilities include, but are not limited to hiring, coaching, skills development, recognition and rewards, labor planning and forecasting, staff productivity and performance management to include disciplinary actions up to and including termination.
  • Lead dynamic teams responsible for the end-to-end design, deployment, security, and management of our global IT infrastructure spanning multi-cloud architecture, global networking, endpoint management, and enterprise applications while driving cloud FinOps, Zero Trust architecture, and infrastructure automation.
  • Overseeing multi-cloud architecture, design, and deployment across GCP, Azure, and OCI environments.
  • Driving infrastructure automation and deployments utilizing Terraform, Ansible, and Python.
  • Own reliability, resilience, and business continuity for infrastructure services, including DR strategy, backup architecture, recovery objectives, regular testing/exercises, and post-incident reviews.
  • Partner with Information Security and Cybersecurity to embed security-by-design and zero-trust principles, including privileged access, configuration standards, vulnerability remediation, logging, and compliance controls for cloud and on-prem platforms.
  • Lead development and implementation of processes to aid in demand management, prioritization and sequencing of customer/operation needs, programs and projects
  • Establish and monitor system Key Performance Indicators and Service Level Agreements to ensure system reliability and customer satisfaction, including processes and procedures for incident and outage management
  • Provide executive-level technical leadership and architecture governance for infrastructure decisions, set standards and reference architecture, review and approve major designs and changes.
  • Partner for vendor, product, software, and service evaluations
  • Actively participates in leadership development activities, including succession planning, coaching, mentoring and individual development planning to raise standards and increase expectations for leadership and performance
  • Other duties as necessary


:
  • Bachelors degree in related field & 8 years of experience OR Associate degree in related field & 10 years of experience OR 12 years of experience
  • 6 years of supervisory or management experience


Preferred :
  • Masters of Business or Science
  • Management experience in a Logistics or Transportation environment


Skills & Abilities:
  • Strong executive presence and demonstrated ability to influence effectively at multiple levels, to gain buy-in and support of key strategies and initiatives
  • Demonstrated self-confidence, particularly with client relationships; strong relationship building skills and active listening skills
  • Excellent communication and presentation skills; ability to effectively present information and respond to questions from groups of managers, clients, teammates, customers, and the public.
  • A proven track record of mentoring and developing direct reports and subordinates.
  • Understanding of agile principles and methodologies.
  • Leading resources and managing relationships with a Managed Technical Services (MTS) alternate delivery sourcing model
  • Results oriented, highly motivated, and technically fluent in all aspects of software design and development
  • Experience leading, communicating and managing globally dispersed development teams


Requirements, Perks, and Benefits (US Exempt)
Physical & Cognitive Requirements (With or Without Accommodation)
  • Ability to follow policies and procedures.
  • Ability to read, write, and interpret information.
  • Ability to add, subtract, multiply, and divide.
  • Ability to use hands to finger, handle, or feel.
  • Ability to sit, walk, or stand for the duration of the shift.
  • Must possess visual acuity to perform essential job functions.
  • Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
  • Ability to lift/carry items up to 50 pounds.
Perks and Benefits at FedEx Supply Chain (FSC)
  • Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
  • 401K plan with company match after 1 year
  • Tuition reimbursement program
  • Holiday pay and accrued paid time of programs ofering both Vacation and PTO
  • Medical, dental, vision, and voluntary benefits available on day one
  • Basic life insurance
  • Basic AD&D coverage
  • Supplemental Life and Supplemental AD&D
  • Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
  • Paid parental leave for both moms and dads
  • Paid bereavement and jury duty

Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.
Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

About FedEx

FedEx Careers

Join the FedEx team today and be part of a company known globally not just for its reliable shipping and logistics solutions, but for its commitment to innovation, diversity, and professional growth. At FedEx, we believe in nurturing a culture that values every team member's contribution, fostering an environment where everyone can thrive.

Opportunities Await

Whether you're seeking your first job or looking to advance your career, FedEx offers a range of job opportunities across various functions. From operations to marketing, technology to management, FedEx is hiring talented professionals eager to push boundaries and lead in the logistics industry.

Work You'll Do

At FedEx, every position contributes to our success and reputation as a leader in the global market. Join us and help redefine the future of logistics through innovation and technology. Our team members are not just employees; they are innovators and leaders who are crucial to our continued growth and leadership in the industry.

Explore Our Diverse Career Paths

FedEx provides a platform for professional development like no other. With a multitude of career paths and positions, you can find the perfect match for your skills and ambitions. From hands-on operational roles to corporate positions, FedEx empowers you to find your fit and excel.

Internship Programs

Kickstart your career with a FedEx internship. Gain invaluable experience, build your resume, and develop professional skills that will serve you throughout your career. Our internships offer a real-world glimpse into high-level projects and day-to-day operations, guided by leadership committed to your growth and development.

Benefits and Culture

FedEx is dedicated to supporting our team members with comprehensive benefits designed to enhance your life both inside and outside of work. We promote a culture of health, happiness, and engagement, ensuring that every team member has access to career development, diversity training, and leadership programs that pave the way for advancement and personal fulfillment.

Join Our Community

Being part of FedEx means more than just having a job—it means being part of a supportive community. Our commitment to diversity, equity, and inclusion is integral to our business strategy and critical to our success. We encourage networking and collaboration, which are key to fostering innovation and driving growth.

How to Apply

Ready to advance your career at FedEx? Explore our current job openings, submit your resume, and prepare for an interview where you can showcase your unique skills and passion. Our hiring process is designed to identify and engage individuals who are ready to make a difference.

Stay Connected

Keep up to date with the latest from FedEx Careers by joining our talent network. Receive personalized job alerts and insider tips that can help you navigate your career journey with FedEx. Discover the exciting and rewarding opportunities that await at FedEx, where every team member is essential to our success.

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Learn more about FedEx
Size
228,000 employees
Market Cap
$44.6 billion
Industry
Transportation
Net Income
$2.4 billion
Founded
1973
5 Year Trend
+9.2%
Revenue
$74.7 billion
NASDAQ
FDX
* Ladders Estimates

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