Managing Director, Client Executive Manager - Global Payments & Trade

BNY Mellon

$136K — $400K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; advanced degree (MBA or relevant graduate degree) preferred.
  • 15+ years of progressive sales, client coverage, or relationship management experience in financial services.
  • Proven track record of exceeding sales targets in complex corporate and public sector segments.
  • Deep understanding of U.S. corporate and public sector markets relating to various industries like Healthcare and Big Tech.
  • Demonstrated ability to collaborate across multiple functional areas to ensure regulatory compliance and client satisfaction.
  • Experience in building and leading high-performing teams and fostering an inclusive culture.

Responsibilities

  • Lead U.S. client coverage and sales strategy for Corporate and Public Sector segments.
  • Drive sales, revenue, and liquidity goals for Global Payments & Trade across the U.S.
  • Manage, coach, and develop a high-performing team of Client Executives and Sales professionals.
  • Enhance BNY's brand and market presence through strategic engagement and thought leadership.
  • Partner with service leaders to deliver best-in-class client experiences and improve retention.
  • Collaborate with internal teams to deliver solutions while adhering to risk and regulatory requirements.
  • Build and leverage senior relationships to expand client wallet share and drive collaboration for growth.
  • Establish and track segment-specific KPIs to govern and report performance.

Benefits

  • Access to competitive health and wellbeing programs.
  • Generous paid leaves, including paid volunteer time.
  • Flexible global resources and tools for personal and professional development.
  • Strong culture of excellence and pay-for-performance philosophy.
Full Job Description
Job Description

Managing Director, Client Executive Manager - Global Payments & Trade

We're seeking a future team member for the role of Managing Director, Client Executive Manager to join our Global Payments & Trade team as the Head of U.S. Corporate & Public Sector for our Sales/Client Coverage team. This role is located in New York City, NY.

In this role, you'll make an impact in the following ways:
  • Lead and execute the U.S. client coverage and sales strategy across Corporate and Public Sector segments, including Healthcare, Telecom, Utilities, Real Estate, Big Tech, Higher Education, Retail, and Public Sector clients.
  • Own achievement of sales, revenue, and liquidity goals for Global Payments & Trade in the U.S., including pipeline development, conversion, and disciplined sales management.
  • Manage, coach, and develop a high-performing team of Client Executives and Sales professionals across the U.S., driving talent development, performance management, and succession planning.
  • Enhance BNY's brand and market presence through strategic client engagement, thought leadership, and partnership with marketing and communications; set and execute the client engagement strategy for target segments.
  • Synergize sales and service by partnering closely with Service leaders to deliver best-in-class client experiences, accelerate issue resolution, and improve client satisfaction and retention.
  • Partner across BNY-product, compliance, risk, legal, finance, and operations-to originate, qualify, and deliver holistic solutions, ensuring adherence to risk appetite and regulatory requirements while enabling commercial success.
  • Build and leverage senior relationships across BNY's business lines and with external stakeholders to expand wallet share, cross-sell, and drive multi-line collaboration for enterprise growth.
  • Establish and track segment-specific KPIs (e.g., new client wins, cross-sell penetration, NPS/client satisfaction, sales cycle velocity, liquidity mobilization, and retention) and ensure disciplined governance and reporting.

To be successful in this role, we're seeking the following:
  • Bachelor's degree required; advanced degree (MBA or relevant graduate degree) preferred or equivalent experience.
  • 15+ years of progressive experience in sales, client coverage, or relationship management within payments, treasury services, transaction banking, or adjacent financial services.
  • Proven track record of leading large, distributed sales teams to exceed sales, revenue, and liquidity targets across complex corporate and public sector segments.
  • Deep understanding of U.S. corporate and public sector markets and buying centers in Healthcare, Telecom, Utilities, Real Estate, Big Tech, Higher Education, Retail, and Public Sector; strong familiarity with payments, liquidity, receivables, payables, trade, and related solutions.
  • Demonstrated ability to collaborate across product, compliance, risk, legal, and operations to drive outcomes with strong risk management, regulatory awareness, and client-centric decisioning.
  • People Leadership: Experience building high-performing teams, developing talent at all levels, fostering an inclusive culture, and driving accountability with clear goals and coaching. Skilled in aligning sales and service for superior client outcomes.


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $136,500 and $400,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

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