The Role:

As Managing Broker, you lead one of our branches - and you're the reason agents stay, grow, and choose to build their business with us. Think of it less as a traditional management seat and more as account management at scale: the agents are your accounts. About three-quarters of the job is keeping them productive and supported, reducing churn, and recruiting new talent into the branch. The other quarter is running a tidy, compliant, well-staffed office. You'll be the first call when a deal gets complicated, a consumer complaint lands, or an agent needs coaching to grow - and you'll handle all of it with a cool head.

What You'll Own:

• Agents stay and grow. Own retention, top producers are happy, churn is down, and agents know you've got their back.
• The branch grows. You recruit new and experienced agents and bring them in well, hitting branch growth and retention goals.
• Agents get real answers, fast. You're the first call on deals, complaints, and tricky situations, and you resolve them within the rules.
• Hard situations get handled. Consumer and agent complaints, RECO matters, and interpersonal conflict are managed calmly and professionally.
• The office runs clean. Operations, compliance, and staffing are stable and streamlined, even at scale.
• The branch gets better. Within your first few months, agents and staff feel real operational and cultural improvements.
• Promotes the Company and develops business within the area, investigating opportunities for RAHR to participate in community events, and building an inclusive and positive culture in the community.
• Organize and lead sales meetings, training presentations and branch events that support agent retention and the achievement of annual retention objectives.
• Makes certain that all practices are in accordance with Company Policies and Procedures, Code of Ethics and/or Code of Business Conduct.
• Field complaints and requests in a professional manner, working together to reach a mutual outcome for both parties.
• Effectively handle all consumer and colleague complaints, including legal actions from RECO and Boards, with support and input from head office and corporate counsel.

What We're Looking For:

Must-haves:

• An active Ontario real estate license and a broker's license (RECO), in good standing.
• 7+ years in real estate, including real management or leadership experience.
• A strong communicator and a genuine people person, you build trust quickly and stay calm when things get heated.
• Comfortable with technology and a growth mindset, you pick up new tools fast and figure things out when you don't have the answer.
• Ability to multitask various projects while maintaining a friendly and professional demeanour
• Proficient in current technology with the ability to adapt to new technology

Nice to have:

• Previous agent experience.
• Sales experience and the ability to lead a sales meeting.
• CRM experience (aptitude matters more than the specific platform).
• Additional certifications/designations are an asset

What We Offer:

• Competitive compensation commensurate with role and skill set
• Health, Dental & Vision benefits, plus a Health Spending Account & Lifestyle Spending Account
• A fast-paced, growth-oriented environment with the challenges and rewards that come with it

A Note on AI in Our Hiring Process

We use AI tools to support parts of our recruitment process, including resume screening, drafting job descriptions, generating interview questions, and transcription. It helps us move faster and focus more of our energy on the human parts of hiring that actually matter.

We thank all applicants who apply; only candidates selected for an interview will be contacted.