Pay at BrokerLink is about much more than just salary.- Flexible work arrangements
- Multiple benefits offered to support
physical and mental wellbeing, Wellness account and much more
- Share plan & other savings
Salary range (but not limited to):
109,900 - 134,300
Incentive planAnnual bonus: 15% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)
As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) - with BrokerLink matching a portion of your contributions.
Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.
About the roleWe're looking for a Manager, WFM, to join our growing team!
What you'll do here:- Responsible for WFM team's transformation, innovation and optimization.
- Analyze and review business results and upcoming forecast implications so you can share with your business partners.
- Reviewing long-term and short-term forecasts and find ways to deliver on forecast accuracy targets.
- Refine Capacity Plans each month with the most up-to-date information.
- Achieve global service targets through proactive management of a multi-site and multi-skilled environment.
- Act as an expert of WFM and be able to popularize complex concepts to an audience.
- Identify areas of improvement to better manage the team and improve the comprehensiveness of the support you provide.
What you bring to the table:- Bachelor's degree in Business Administration, Finance, Mathematics, Statistics, or any combination of equivalent education and 3+ years of experience managing a WFM team
- Strong project management and communication skills.
- Expert level with MS Excel; proficient with PowerPoint and Word.
- Analytical skills in critical thinking, decision-making, problem solving, and attention to detail.
- Deep knowledge of WFM software such as NICE IEX, an asset.
- Strong organization and prioritization skills.
- Can concentrate on vaguely defined problems which require the application of creative approaches.
- Proven leadership accomplishments.
- No Canadian work experience required however must be eligible to work in Canada
This position will fill an essential role in our team.
