Manager, Vendor Relationships

Cook Systems

$90K — $120K *
Miami, FL 33186In-Person
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a relevant field or equivalent work experience.
  • 7+ years in vendor management, contract negotiation, or project management in tech.
  • Experience in middle-level management, mentoring teams.
  • Ability to craft strategic outsourcing strategies.
  • Proficient in handling multiple and complex contracts.
  • Strong grasp of evolving technology needs and adaptability.
  • Excellent communication and negotiation abilities.

Responsibilities

  • Develop and implement sourcing and vendor strategies.
  • Manage IT contractual agreements and monitor compliance.
  • Act as IT liaison for purchases and service issues.
  • Negotiate service level agreements with vendors.
  • Collaborate with Asset Management for corporate fund usage.
  • Assist in creating RFIs, RFPs, and business cases.
  • Maintain and qualify an approved vendor database.

Benefits

  • Comprehensive medical plans with dental and vision coverage.
  • Life, critical illness, and accident insurance for added security.
  • Flexible Spending Account options for healthcare and childcare expenses.
  • Health Gap Insurance for unexpected medical costs.
  • 401(k) eligibility after six months with a strong company support.
Full Job Description
Summary: We are seeking an experienced IT Sourcing and Vendor Management Specialist to develop and implement strategic sourcing and vendor relationship strategies. This role involves managing the selection, acquisition, and monitoring of contractual agreements for hardware, software, and IT services. The successful candidate will serve as the IT point of contact for all purchases, deliveries, and product/service issues, while working closely with business and IT departments to meet enterprise needs.

Responsibilities:
  • Develop and implement strategic sourcing and vendor relationship strategies.
  • Manage the selection, acquisition, and monitoring of IT contractual agreements.
  • Serve as the IT point of contact for all purchases, deliveries, and service issues.
  • Articulate and negotiate service level agreements with vendors.
  • Collaborate with Asset Management to ensure appropriate use of corporate funds.
  • Develop or assist in the development of RFIs, RFPs, and business cases.
  • Qualify vendors and maintain an approved vendor database and tracking system.
  • Establish standards and procedures for evaluating products and services.
  • Maintain vendor contacts to manage order status and contract commitments.
  • Provide status updates on purchases and escalate delivery problems when necessary.
  • Ensure satisfaction with delivered products and services, addressing any concerns.
  • Participate in the budget process, including planning, cash flow, and reconciliation.
  • Review and monitor vendor performance and ROI metrics, initiating contract modifications as needed.
  • Pursue new vendor relationships when necessary.
  • Maintain knowledge of changing technologies and product/service needs.

Required Skills:
  • Bachelor's Degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent work experience.
  • Minimum of 7 years of experience in vendor relationship management, contract negotiation/administration, or project/asset management in a technology environment.
  • Experience in middle-level management, mentoring supervisors, project leads, and technical staff.
  • Ability to develop strategic outsourcing strategies and plans.
  • Proficiency in managing multiple contracts or complex enterprise agreements.
  • Strong understanding of product and service needs, with the ability to adapt to technological changes.
  • Excellent communication and negotiation skills.

#L1-Onsite

Why Work with Us

At Cook Systems, we don't just offer jobs-we build futures. Our people are at the heart of everything we do, and we're committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.
  • Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation's largest provider networks, you'll have quality care wherever life takes you.
  • Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum-because your family's security matters.
  • Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
  • Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you're never caught off guard.
  • Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You're eligible after just six months-because long-term success deserves a strong foundation.

At Cook Systems, you're not just an employee-you're part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let's build the future together at Cook Systems.

#IND1

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