The User Experience Research Team is seeking a UX Research Operations Manager to help with our mission of making classrooms a better place for students and teachers. Be part of the ongoing evolution of i-Ready by playing a pivotal role in helping the research process run smoothly and improve in efficiency.

The impact you’ll have:

• Manage end-to-end recruitment of educators and students for research studies: usability testing, 1:1 interviews, focus groups, surveys, co-design, pilots/betas

• Own relationships and logistics management with site and vendor partners

• Continuously evaluateresearchmanagement tools and processes to ensure they are efficient, high quality, and scalable, and offer solutions to improve these tools and processes

• Collaborate on outreach for locating new in-person testing partner sites.

• Develop new/maintain existing participant databases, templates, screeners, scheduling procedures

• Own onsite and remote study logistics

Who were looking for:

• You have 3-5 years of relevant work experience inresearchoperations

• Youre a self-starter who can take an assignment and run with it, even expanding on it or helping to shape the request when appropriate

• You enjoy and excel at cross-functional collaboration

• Excellent written and oral communication skills

• Youre comfortable speaking up when you have questions and ideas

• Youre interested in the why behind problems and can think through a system

• You are adept with project management skills and working with databases/spreadsheets

• Experience securely managing personally identifiable information or information otherwise subject to regulatory considerations

Wed also love to see, though not required:

• Experience with K-12 education is a plus

• History of managing cross-time-zone collaboration across nationally distributed teams