8+ years of UI/UX design and implementation experience; 2+ years in a management role.
Experience in SaaS environments is a plus.
Proven ability to create processes and structures in ambiguous situations.
Demonstrated success in building or scaling a design team or practice.
Expertise in user experience design with a strong sense for usability and simplicity.
Familiarity with modern wireframing tools like Figma and Sketch.
Understanding of app and web technologies, along with agile methodologies.
Responsibilities
Guide and develop a UI/UX practice in alignment with business goals.
Lead and mentor a team of designers through the complete design cycle.
Establish metrics and research practices to inform design decisions.
Champion design consistency through established systems and guidelines.
Manage hiring, performance, and career development for the design team.
Educate cross-functional teams on UI/UX best practices.
Conduct field research by attending relevant festivals and events.
Benefits
Professional development opportunities.
Collaborative work environment with cross-functional teams.
Exposure to a diverse range of projects and user segments.
Access to modern design tools and technologies.
Full Job Description
Manager, UI/UX Design - Job Description
Reports To: SVP, Product
What You'll Do:
Guide and build out a UI/UX practice, partnering with Product Management, Creative Design, Development, and QA leadership to align design strategy with business goals.
Lead and grow a team of UI/UX designers being a player/coach yourself, helping direct and build full-cycle UI/UX from concept, prototype, design, to presentation of recommendations, inclusive of sketches, flow diagrams, wireframes, mockups and/or prototypes across user segments.
Establish and evolve metrics and research practices (user interviews, usability testing, market analysis) that drive product design decisions across the team.
With the help of your team, champion the design system and guidelines in partnership with cross-functional teams, driving consistency and scalability across the product portfolio.
Own hiring, performance management, and career development for the design team.
Coach and mentor designers, developers, and product managers on UI/UX best practices, raising the bar for craft across the org.
Travel to festivals, venues, and shows to observe features in the wild and support our customers.
What You'll Bring:
8+ years of UI/UX design and implementation experience, including 2+ years directly managing designers; SaaS experience a bonus.
Comfort operating with some ambiguity, with proven ability to build process and structure rather than just following it.
A track record of building or scaling a design team or practice.
A great eye and feel for user experience - you know when something is too complicated and have a knack for knowing what paradigms are best suited to solve a problem.
An ability to know what industry best practises to apply and when not to
A practical approach to balancing business objectives with best practices, and the judgment to know when to push and when to pragmatically ship.
The ability to hold a team accountable to delivery goals consistently, with high quality output.
Experience with modern wireframing tools (Figma, Sketch, etc.) and the willingness to adopt new tools.
Strong understanding of app and web technologies.
Experience working with lean and agile processes and methodologies.
Humility, plus strong opinions that are loosely held.
A portfolio showing great UI design and UX problem solving, plus examples of design leadership or mentorship.
