Overlake Medical Center & Clinics

Manager, Transitions of Care

Overlake Medical Center & Clinics$111K — $177K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Nursing or Master's degree in Social Work required; Master's preferred.
  • Current Washington RN or Social Work independent license required.
  • Certified Case Manager (CCM) or Accredited Case Manager (ACM) certification desired.
  • Minimum of five years' experience in Care Management or Utilization Management required.
  • Two years of managerial experience required.

Responsibilities

  • Lead and manage Utilization Review and Care Management teams.
  • Drive process improvement initiatives for enhanced care coordination.
  • Implement industry best practices for regulatory compliance.
  • Collaborate with interdisciplinary teams and organizational leaders.
  • Promote effective care transitions and reduce barriers to care.
  • Ensure continuity and appropriate utilization of services throughout the healthcare journey.
  • Facilitate safe and timely transitions to the next level of care.

Benefits

  • Comprehensive health insurance coverage.
  • Generous paid time off policy.
  • Opportunities for professional development and continuing education.
  • Retirement savings plan options with employer contributions.
Full Job Description
Pay range:

Salary

$111,155.00 - $177,840.00

The Manager of Transitions of Care (ToC) is responsible for the leadership, management, and operational oversight of the Utilization Review and Care Management teams, ensuring the delivery of high-quality, patient-centered care across the continuum.

This role directs daily departmental operations, drives process improvement initiatives, and implements industry best practices to optimize care coordination, resource utilization, regulatory compliance, and patient throughput. The Manager collaborates with interdisciplinary teams, physicians, and organizational leaders to ensure departmental strategies and performance align with organizational goals, quality outcomes, and financial objectives.

The role is accountable for promoting effective care transitions, reducing barriers to care, and supporting efficient patient progression throughout the healthcare journey. The Manager ensures continuity, coordination, and appropriate utilization of services before admission, throughout hospitalization, and during discharge planning, facilitating safe and timely transitions to the next level of care.

Minimum Qualifications:
  • Bachelor's degree in Nursing or Master's Degree in Social Work required. Master's degree preferred.
  • Current Washington RN or Social Work independent license required. Certified Case Manager (CCM), or Accredited Case Manager (ACM) certification desired.
  • Minimum of five years experience in Care Management/Utilization Management services required.
  • Two years managerial experience is also required.


How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact [redacted]

About Overlake Medical Center & Clinics

Overlake Medical Center & Clinics is a nonprofit regional healthcare provider based in Bellevue, Washington. Overlake Medical Center is a 349-bed hospital located in Bellevue, Washington. The hospital is accredited by The Joint Commission and has received numerous awards and recognition for its clinical and operational excellence. Overlake Medical Center & Clinics offers a wide range of services including primary care, specialty care, emergency care, surgical services, cancer care, and more. The hospital is also home to a Level III trauma center and a Level III neonatal intensive care unit. Overlake Medical Center & Clinics is committed to providing high-quality, compassionate care to patients and their families.
Learn more about Overlake Medical Center & Clinics
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