City/State:The Bronx, New York
Grant Funded:Yes
Department:CMO - UBA Child Welfare
Work Shift:Day
Work Days:MON-FRI
Scheduled Hours:8:30 AM-5 PM
Scheduled Daily Hours:7.5 HOURS
Pay Range:$92,000.00-$115,000.00
MANAGER, TRAINING & QUALITY IMPROVEMENT - Child Welfare Programs(Bronx, NY - Full Time)
Drive impact where it matters most. University Behavioral Associates (UBA), part of Montefiore Medical Center, is seeking a skilled and motivated
Training & Quality Improvement Manager to translate clinical insight into measurable outcomes and stronger practice. This role leads data-informed quality improvement and workforce development across child welfare programs.
What You'll Do- Build and manage systems that translate clinical and program data into actionable insights, dashboards, and key performance indicators
- Lead quality assurance, audits, and compliance monitoring across child welfare, behavioral health, and regulatory standards
- Identify trends in safety, permanency, well-being, and service delivery-and turn findings into improvement plans
- Design and deliver high-impact staff trainings, coaching, and tools to strengthen documentation, fidelity, and evidence-based practice
- Partner with clinical and program leadership to drive continuous quality improvement and performance outcomes
- Supervise analytic/technical staff and support audit readiness, reporting, and stakeholder communication
What You Bring- Strong analytics + QA/CQI expertise with the ability to connect data, clinical practice, and operations
- Experience in child welfare/behavioral health and regulatory compliance (e.g., Medicaid, HIPAA)
- Advanced Excel/data visualization skills and sharp problem-solving ability
- Excellent communication, training, and cross-team collaboration skills
Why This Role Matters- You'll shape how programs measure success, improve care, and support families-using data, training, and quality systems to drive real-world impact.
- Be part of the largest employer in the Bronx, with 200+ locations and extensive opportunities for growth
- Competitive salary and a comprehensive benefits package
Qualifications:- Bachelor's Degree required. Master's preferred.
- 1-3 years experience
- Associates must have ability to develop detailed policies and procedures.
- Previous supervisory experience is preferred.
- Associates must have ability to develop detailed policies and procedures.
- Associate must have strong interpersonal skills and the ability to respond to requests from many people and departments.
- The ability to focus and having strong attention to detail is mandatory.
- Possess strong computer skills with knowledge of Microsoft Office applications.
- Knowledge of child welfare software systems including CNNX
- Must demonstrate ability to communicate orally and in writing.
- Knowledge of the principles and procedures of MMC.
- Flexibility and ability to find creative solutions to challenges
- Strong interpersonal skill in working with clients, colleagues, and when interfacing with other agencies
Starting Salary: $90,000
Location: 55 E. 208th Street, Bronx NY 10467 (some travel required)
Schedule: Monday-Friday, 8:30am-5:00pm
