Discover your exciting role
The Technical Training Manager is responsible for development and delivery of a globally aligned and standardized training & certification program to develop new and existing employees throughout their learning journey. This position assesses developmental needs of the facility services business line to develop and drive training initiatives in a productive and efficient manner. The role will create the framework to be delivered by local trainers, engineers and managers for technical employees, and also self-paced learning where practical. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance. This role will lead the development of a training facility and develop a training roadmap, structure, packages as well as identify training resource requirements.
Explore your tasks and responsibilities
Top 5 Main Responsibilities
Training Needs Assessment:
• Identify and assess the training needs of employees across different departments and levels within the organization.
• Conduct surveys, interviews, and performance evaluations to gather data on skills gaps and training requirements.
Training Program Design and Development:
• Design and develop training programs, modules, and materials tailored to address identified skill gaps and developmental needs.
• Scope out the training facility including equipment for hands on demonstration. Work with leadership to develop cost estimates work with the other business units on installation
• Collaborate with subject matter experts in the functional departments to obtain/develop engaging and effective learning content.
• Incorporate various learning methodologies, such as instructor-led training, e-learning, workshops, and simulations, to ensure comprehensive learning experiences.
Training Delivery and Facilitation:
• Facilitate training sessions for employees, including new hire orientation, onboarding programs, leadership development workshops, technical skills training, and soft skills training.
• Utilize effective training techniques and tools to engage participants and promote active learning.
• Coordinate with trainers, guest speakers, and external training providers as needed.
Collaboration and Stakeholder Engagement:
• Collaborate with HR, department heads, and key stakeholders to align training initiatives with business goals and strategic objectives.
• Build relationships with external training partners, vendors, and industry associations to stay informed about new training methodologies and resources.
Documentation and Reporting:
• Maintain accurate records of training activities, attendance, certifications, and learning outcomes.
• Prepare and present reports on training effectiveness, ROI, and key performance indicators to senior management and decision-makers.
Learning Management System (LMS) Administration:
• Oversee the administration and maintenance of the organization's learning management system (SAP SF LMS), including course enrollment, tracking progress, and generating reports.
• Ensure compliance with regulatory requirements and industry standards related to training and development activities.
• Develops and maintains organizational communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources.
• Exemplifies the desired culture and philosophies of the organization.
• Administers spending against the departmental budget.
• Ability to travel up to 50% to meet with Managers to determine development of training programs needed as well as conduct training sessions.
Show your expertise
• Bachelor's degree in Engineering, Facilities Management, or related technical field preferred; equivalent experience considered.
• 10+ years of progressive experience in Technical Facility Management or Operations Management in a semiconductor, biopharma, or high-tech manufacturing environment.
• Demonstrated success managing site or regional operations teams in mission-critical facilities.
• Proven record of maintaining uptime, safety, and quality metrics.
• Familiarity with EHS compliance, reliability programs, and process systems such as gas, chemical, and UPW.
Leadership & Team Management: Strong ability to lead and develop front-line operations teams across multiple sites.
Operational Discipline: Executes with urgency, precision, and reliability in high-stakes environments.
Technical Expertise: Working knowledge of facility systems including TGCM, UPW, WWT, electrical, and mechanical utilities.
Problem Solving: Analytical approach to troubleshooting and root cause resolution.
Client Service: Professional communication and ability to build trust through consistent performance.
Financial Awareness: Understanding of budget management, cost control, and contract compliance.
Collaboration: Works effectively with regional directors, business development, and corporate support teams.
Must have Excellent verbal and written communication skills including strong English language
Contact:
You want to be part of the Exyte team? We look forward to receiving your application!
For further questions and information, please do not hesitate to contact Clinton Crellin via E-Mail at [redacted].
Please note that we only consider applications submitted through our application portal. Applications sent via email will not be considered due to data protection regulations.
