As Manager, Training and Enablement (Medical Economics expert), you will leverage your extensive, operational, experience in medical economics to tangibly shape some of our newest customer programs. Your expertise in value-based care, medical economics, including risk adjustment, cost management, network optimization, contract forecasting, will directly impact the effectiveness of our training programs, and customer adoption strategies.
What Success Looks LikeIn 3 months- Establish a clear understanding of current Arcadia training programs
- Initiate collaboration with product and customer teams, leveraging your expertise to inform
immediate enablement initiatives - Engage with customer management teams as part of customer engagements efforts
In 6 months- Implement targeted training sessions addressing specific medical economic topics relevant to
our customers - Build robust relationships with internal stakeholders, embedding a credible customer
viewpoint into ongoing projects
In 12 months- Maintain a structured and evolving curriculum that addresses emerging customer needs and
platform developments - Demonstrate measurable impact through customer adoption, engagement, and enhanced
internal cross-team knowledge of customer workflows
What You'll Be DoingCustomer Enablement & Training:
- Contribute directly to the development and delivery of training programs that leverage your medical economics expertise, providing customers actionable strategies for risk adjustment, cost management, network optimization, contract forecasting
- Actively participate in and contribute to certification programs, bringing your operational experience to Arcadia's internal and customer-facing training initiatives
Platform Expertise & Customer Insight:
- Serve as an expert resource with extensive knowledge of medical economics related workflows critical to operational success in the context of value-based care
- Partner with Arcadia's product, development, and data analytics teams to provide credible customer perspectives for enhancing product features and functionalities
Continuous Improvement & Content Development:
- Identify gaps in training and enablement resources, drawing on your customer experience to design impactful programs tailored to medical economics professionals
Cross-Functional Collaboration:
- Collaborate closely with engineering, support, and professional services teams, influencing the development of training and enablement content based on customer needs
What You'll Bring- Proven track record in medical economics, with deep expertise in areas such as healthcare analytics and economics, VBC contract management, risk adjustment, network optimization, cost management
- Extensive hands-on experience with systems enabling value-based care operations
- Demonstrated ability to create effective training materials and communicate complex concepts clearly and persuasively
- Strong analytical, strategic thinking, and problem-solving abilities
- Exceptional project management skills and a collaborative, results-oriented mindset
Would Love For You To Have- Previous experience with Arcadia solutions
- Passion for educating others and enthusiasm for customers' success
- Previous experience in consulting with provider and/or payer organizations on leveraging data to deliver on Value-based care programs
What You'll Get- Opportunity to shape impactful training programs in a rapidly evolving healthcare environment
- Engagement with cross-functional teams in a mission-driven company transforming healthcare
- Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
- A flexible, remote friendly company with personality and heart
- Employee driven programs and initiatives for personal and professional development
- Become a member of the talented, energized, diverse and purpose-driven Arcadian Community
$105,000 - $145,000 a year
