American Credit Acceptance

Manager, Technical Delivery

American Credit Acceptance • $110K — $130K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in technology project/program management delivering software or data products.
  • Experience running projects with engineering teams, APIs, integrations, data pipelines, or cloud platforms.
  • Strong planning, communication, and facilitation skills.
  • Ability to manage multiple initiatives and unblock teams in a fast-paced environment.
  • Experience with Agile/Scrum or hybrid methodologies.
  • Ability to lead technical discussions and support engineers without needing to be hands-on.

Responsibilities

  • Own program plan, delivery roadmap, and execution for initiatives.
  • Work with business leaders to clarify scope, define requirements, and establish success metrics.
  • Run delivery across engineering teams, ensuring clear priorities and timelines.
  • Drive sprint planning, dependency tracking, and cross-team coordination.
  • Build delivery discipline with consistent processes and documentation.
  • Anticipate risks and interdependencies across systems.
  • Communicate program status, decisions, and blockers to leadership.
  • Coach and lead a team of engineers and product owners.

Benefits

  • Professional development opportunities in a technology-driven environment.
  • Work within a dynamic and complex delivery landscape.
  • Collaborate closely with cross-functional teams in a hands-on capacity.
  • Potential for remote work flexibility based on team needs.
Full Job Description
Description

Job Description:

Manager, Technical Delivery

Onsite - Spartanburg, SC

We're looking for an experienced Technical Engineering Manager, who can drive the end-to-end delivery of software, data, and platform initiatives across our lending ecosystem. This role is hands-on in planning, execution, risk management, and stakeholder communication.
You'll lead cross-functional delivery across software engineering, data engineering, and product teams - and you'll also manage a small team of technical professionals.
This is a great fit for someone who thrives in complex environments, enjoys solving delivery challenges, and is comfortable translating between business needs and technical execution.

What You'll Do

  • Own the program plan, delivery roadmap, and execution for initiatives within your assigned business area.
  • Work directly with business leaders to clarify scope, define requirements, and establish success metrics.
  • Run delivery across engineering teams - ensuring clear priorities, timelines, risk mitigation, and communication.
  • Drive sprint/iteration planning, dependency tracking, and cross-team coordination.
  • Build delivery discipline: consistent processes, documentation, governance, and post-launch reviews.
  • Anticipate risks and interdependencies across systems (origination, servicing, data, integrations, etc.).
  • Communicate program status, decisions, and blockers to IT and business leadership.
  • Coach and lead a team of engineers and product owners to ensure alignment, quality, and accountability.
  • Identify opportunities to improve how we estimate, plan, and deliver projects.
  • Maintain strong relationships with business partners, vendors, and technology stakeholders.


What You Bring

Required Qualifications

  • 8+ years technology project/program management
  • 5+ years people leadership
  • Experience leading multiple software, API, integration, data, and/or cloud projects
  • Experience with Agile, Scrum, or hybrid methodologies
  • Experience leading technical discussions with engineering teams


Preferred Qualifications

  • Lending, banking, auto finance, or regulated industry experience
  • Snowflake, Redshift, Databricks, or AWS experience
  • Product Owner or product-led delivery experience
  • PMP, CSM, SAFe, or similar certification

Team Leadership

This role directly manages a small delivery team (software engineers, data engineers, and product owners) and helps shape their development, performance, and delivery effectiveness.

Work Environment and Physical Demands

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Position Type/Expected Hours of Work

This is a full-time position with a standard work schedule of Monday-Friday, with some schedule variations as needed.

Travel

This position may require up to 20% travel.

Notice that posting is no exhaustive list of responsibilities:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About American Credit Acceptance

American Credit Acceptance (ACA) is a subprime auto finance company that provides financing solutions for independent and franchise dealerships across the United States. The company was founded in 2007 and is headquartered in Spartanburg, South Carolina. ACA offers a range of financing options for customers with less-than-perfect credit, including installment loans and lease-to-own programs. The company has over 1,000 employees and has funded over $5 billion in loans since its inception.
Learn more about American Credit Acceptance
Size
2,073 employees
Market Cap
$5.5 billion
Industry
Net Income
$421 million
5 Year Trend
+13.9%
Revenue
$1.6 billion
NASDAQ

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