Manager, Talent & Culture - Operations (HRBP)Job no: 667330
Work type: Regular (Full-Time)
Location: Orlando
Categories: Human Resources, Orlando - Professional Generic
JOB SUMMARY:Strategic partner to assigned operational division(s), leading and executing HR strategies, programs, and initiatives that support the organization's business objectives and priorities. Provides guidance in Employee Relations issues, leadership/staff development, and performance management.
This is an on-site opportunity. Experience in a high-volume, operational setting desired. Experienced Human Resource Business Partner strongly preferred.
MAJOR RESPONSIBILITIES:- Supports Senior Management team to ensure fair and consistent enforcement of policies and practices. Ensures legal compliance and understanding of policies and processes. Investigates employee workplace situations including claims of harassment, discrimination, performance, and policy violations.
- Supports management in leading Team Member engagement. Supports the TSAT efforts by assisting management with communication and action planning. Works with management to identify and manage the Team Member impact of company decisions and changes.
- Mentors and provides guidance to Team Members, related to their career goals. Motivates teams to accomplish overall company goals. Build bench strength within the operational division by identifying training and development opportunities.
- Acts as liaison between management and core HR by assisting with programs or communicating information relating to payroll, records, benefits, training, compensation and/or staffing.
- Provides advice and consultation for park hourly, non-exempt and exempt Team Members on policy interpretation, EAP issues, employee conflict, etc.
- Provides a holistic point of view, works across boundaries, anticipates long-term implications and identifies proactive solutions to business challenges.
- Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
- Perform other duties as assigned.
QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.
- Strong communication skills, both verbal and written
- Strong organizational skills, ability to handle multiple priorities
- Demonstrated experience in employee relations, performance management, and conflict resolution
- Experience supporting organizational change and driving culture initiatives
- Ability to partner effectively with leadership and influence without authority
- Strong analytical, problem solving, and decision-making skills
- Thorough knowledge of MS Excel, Word and PowerPoint, experience with an HRIS (i.e., SAP) preferred
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Consistent attendance is a job requirement.
EDUCATION:- Bachelor's degree in Human Resource, Psychology or Management required.
EXPERIENCE:- 5+ years Human Resources experience, including 1+ year supervisory experience required; or equivalent combination of education and experience.
ADDITIONAL INFORMATION:- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort.
Here you can.Advertised: Sep 3 2026 Eastern Daylight Time
Applications close: Back to search results
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