Job ID: 16156

Business Unit: MTA Headquarters

Location: Brooklyn, NY, United States

Regular/Temporary: Regular

Department: Office of Talent Acquisition

Date Posted: Jun 11, 2026

Description

JOB TITLE:

Manager, Talent Acquisition

DEPT/DIV:

People

SUPERVISOR:

S enio r Director, Talent Acquisition

WORK LOCATION:

300 Cadman Plaza West, Brooklyn, NY 11201

HOURS OF WORK:

9:00 am - 5:30 pm (7.5 hours/day) or as required

FULL/PART-TIME

FULL

SALARY RANGE:

$109,432

DEADLINE:

Until filled

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Job Summary :

The Manager of Talent Acquisition leads end-to-end hiring efforts for mid to executive-level roles, ensuring the organization has strong talent pipelines and an efficient, well-coordinated recruitment process. This position oversees a team that supports key hiring operations and works closely with internal partners to meet staffing needs and maintain a smooth candidate experience.

The role relies on data, systems, and process insight to strengthen recruitment operations, enhance accuracy, and support continuous improvement. The Manager also provides day-to-day leadership and development for direct reports, contributes to outreach and branding initiatives, and supports strategies that promote effective hiring across the organization.

Responsibilities:

• Oversee a team of Talent Acquisition Coordinators who support key talent acquisition activities for client departments, including posting vacancies, screening applicants, qualifying resumes, coordinating candidate outreach, scheduling interviews, managing background clearances, and ensuring new hires are properly set up for a smooth start
• Lead the planning, management, and execution of mid to executive-level recruitment and selection strategies that attract high-caliber talent while continuously improving recruitment efficiency and ensuring timely, effective hiring outcomes. Provide innovative approaches for filling complex or hard-to-fill roles.
• Work cross-functionally with various teams in the People Department and business units to ensure hiring goals and workforce needs are met and positions are filled with the best available talent.
• Leverage the applicant tracking system, CRM, and dashboards to track candidates through each stage of the hiring process. Conduct regular audits of ATS records and recruitment documentation to ensure accuracy and compliance.
• Assist in reviewing and approving background check reports and salary worksheets. Use recruitment metrics to develop reports, identify areas for improvement, and recommend and implement approved enhancements to the hiring process and overall applicant experience. Ensure fair, ethical, and equitable adherence to recruitment processes and practices.
• Support the growth and development of direct reports through ongoing coaching, guidance, and opportunities to build skills. Provide timely performance feedback, conduct evaluations, and foster a collaborative, respectful work environment where team members can develop and contribute to their fullest potential.
• Collaborate with the MTA marketing department and external recruitment firms to develop media plans for hard-to-fill positions, build talent pipelines, and support employment branding. Partner with Talent Acquisition leadership on recruitment and outreach initiatives, including career fairs, information sessions, and workshops highlighting career opportunities at the MTA.

Required Knowledge/Skills/Abilities:

• Must have working knowledge of all related state and federal regulations regarding human resource issues.
• Must have demonstrated knowledge of creating and delivering effective and efficient processes that help identify candidates promptly.
• Must know about sourcing and recruitment of a diverse and skilled workforce in a civil service and/or unionized environment.
• Strong knowledge of full-cycle recruiting, sourcing, and employer branding.
• Demonstrated ability to develop and execute strategies to source and recruit top talent based on defined job criteria and competencies.
• Must have experience assisting with coordinating or participating in Outreach events and Career Fairs.
• Demonstrated ability to execute effective staffing strategies and processes to ensure the ongoing development of a best-in-class workforce
• Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of the organization
• Excellent organizational skills.
• Working knowledge of labor agreements and employment laws, including Equal Employment Opportunity laws.
• Demonstrated ability to work with all internal levels within a given organization.
• Demonstrated ability to communicate and interact well with external agencies. External agencies may include the Governor's Office for New York State, New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities.
• Demonstrated ability to work in a high-profile, high-pressure environment effectively.
• Demonstrated ability to change priorities while meeting deadlines.
• Demonstrated ability to communicate effectively with key internal and/or external stakeholders.
• Demonstrated the ability to manage projects related to mass recruitment efforts or process improvement initiatives.
• Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility.
• Demonstrated analytical capabilities and quantitative skills.
• Understanding of the organizational culture.
• Ability to handle confidential matters and information.
• Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook

Required Education and Experience:

• Bachelor's Degree in Arts/Sciences (BA/BS) in Human Resources, Industrial/Organizational Psychology, Public Administration, Business Administration or a related field, or an equivalent combination of education and experience may be considered in lieu of a degree.
• Minimum 5 years of progressive experience in Talent Acquisition or related area, including at least 2 years of supervisory, managerial or project management experience in a large, multi-faceted, fast-paced organization or governmental body preferred.
• Minimum 2 years of p roven experience developing and leading teams in a recruitment setting, including coaching, performance management, and skill-building.

The Following is/are preferred:

• Master's degree in Arts/Sciences (MA/MS) in a related field.
• Knowledge of MTA Compensation policies .
• Familiarity with the MTA's policies and procedures.
• Familiarity with the MTA's collective bargaining procedures.
• Attainment of or in the process of attaining SPHR or SHRM certification in HR management.

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").