Posting Date06/26/2026
Manager, M365 Platform (IT) GENERAL PURPOSE OF THE JOBThe Manager, M365 Platform is responsible for the strategic direction, daily operations, and overall management of the Microsoft 365 environment at DaVita. This leader will manage a team of messaging and collaboration engineers and administrators, ensuring the reliable, secure, and efficient delivery of M365 services (including Exchange Online, Teams, SharePoint, and OneDrive) to all DaVita teammates. The position partners closely with IT leadership, security, and business stakeholders to maximize the value of the platform, drive adoption, and ensure compliance with healthcare and corporate standards.
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
- Platform Strategy & Roadmapping (25%): Define and execute the strategic roadmap for the Microsoft 365 environment. Stay current with Microsoft's release cycles and feature updates, assessing their potential value and impact on the business. Drive adoption of new M365 features and collaboration tools across the enterprise.
- Team Leadership & Development (25%): Manage, mentor, and develop a team of M365 engineers and administrators. Manage team workload, intake pipelines for requests/incidents, and ensure the delivery of high-quality solutions. Handle recruitment, hiring, performance development, and performance management for direct reports.
- Operations & Service Delivery (25%): Oversee the day-to-day administration of the M365 tenant. Serve as the highest escalation point for complex issues related to Exchange, Teams, OneDrive, and SharePoint. Monitor platform health, optimize performance, and ensure incident SLAs and operational metrics are consistently met.
- Security, Compliance & Governance (15%): Partner with Information Security and Compliance teams to design and enforce M365 security policies, data loss prevention (DLP), eDiscovery, and retention policies. Ensure the platform adheres to HIPAA and DaVita's regulatory requirements. Manage access controls, identity management integration, and secure guest access.
- Vendor & Stakeholder Management (10%): Manage the technical relationship with Microsoft and relevant third-party vendors. Collaborate with business leaders, clinical stakeholders, and IT partners to gather requirements and deliver solutions that improve teammate collaboration and productivity.
MINIMUM QUALIFICATIONSEducation, licenses, certifications, and experience required to fulfill the essential duties:
- Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent progressive technical experience.
- 5+ years of experience in IT operations, systems engineering, or messaging/collaboration administration.
- Experience with ServiceNow™ ITSM Platform preferred.
- Strong communication, stakeholder management, and project management skills.
PHYSICAL DEMANDS AND WORKING CONDITIONSPhysical requirements can vary. These must be reviewed with management. However, in general, the position requires the following activities:
- Manual dexterity as required for specific equipment and ability to use computer keyboard and peripherals.
- Ability to sit for extended periods of time with some standing, stooping, walking, stretching, reaching, lifting; moderate range of motion.
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The Salary Range for the role is $85,000.00 - $135,000.00 per year.
If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.
New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour
Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
