Advocate Health Care

Manager, Supply Chain Systems Optimization & Support

Advocate Health Care$114K — $171K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in supply chain, IT, Healthcare Administration, Business Administration, or related field
  • 5+ years in ERP/WMS support and optimization within a healthcare environment
  • Strong background supporting major ERP systems like Workday, Oracle, Lawson/Infor, and Peoplesoft
  • Expert level knowledge of healthcare supply chain ERP systems and processes
  • Proven analytical and problem-solving skills
  • Proven experience acting as a liaison between Finance, Supply Chain, IT, and stakeholders
  • Intermediate proficiency in database languages and Excel

Responsibilities

  • Oversee day-to-day support for ERP/WMS and ensure timely issue resolution
  • Identify and implement system enhancements and automation opportunities
  • Create and manage a process for evaluating and rolling out new functionalities for Workday
  • Maintain documentation of ERP configurations and best practices
  • Track system performance metrics and user feedback
  • Develop and deliver training programs for users to maximize system utilization
  • Collaborate with IT and Supply Chain leadership to align optimization efforts

Benefits

  • Paid Time Off programs
  • Health and welfare benefits including medical, dental, vision, life, and disability insurance
  • Flexible Spending Accounts for healthcare and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and financial wellness programs
  • Educational Assistance Program
Full Job Description
Department:

11497 Enterprise Corporate - Supply Chain: Sourcing and CVA

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Full-Time, Remote

Pay Range
$54.90 - $82.35

Major Responsibilities:
  • System Support and Troubleshooting
  • Oversee day-to-day support for ERP/WMS and ancillary systems, ensuring timely resolution of issues.
  • Optimization Initiatives
  • Identify and implement system enhancements, automation opportunities, and workflow improvements.
  • Release Management
  • For Workday and other major technologies, create and manage a robust process for evaluation and decision making around opt-in functionality. Work with key stakeholders to evaluate and roll out new functionality.
  • Knowledge Center Management
  • Maintain documentation of ERP configurations, decisions, and best practices for easy reference.
  • Performance Monitoring
  • Track system performance metrics and user feedback; implement corrective actions as needed.
  • Training and User Enablement
  • Develop and deliver training programs for existing users to maximize system utilization. Responsible for all supply chain user security.
  • Collaboration
  • Work closely with IT and Supply Chain leadership to align optimization efforts with enterprise goals.


Licensure, Registration, and/or Certification Required:
  • None required


Experience Required:
  • Bachelor's degree in supply chain, Information Technology, Healthcare Administration, Business Administration, or related field.


Work Experience Required:

  • 5+ years in ERP/WMS support and optimization roles within a healthcare environment.


Knowledge, Skills & Abilities Required:

  • Strong background in supporting major ERP systems like Workday, Oracle, Lawson/Infor, Peoplesoft, etc.
  • Expert level knowledge of healthcare supply chain ERP systems and processes.
  • Proven analytical and problem-solving skills.
  • Proven track record of acting as liaison and consultant between Finance, Supply Chain, IT, and other key stakeholders in the healthcare supply chain systems ecosystem.
  • Intermediate proficiency in database languages and Excel.


Preferred Job Requirements

Preferred Certification/License/Registration

  • Certified Materials Resource Planner (CMRP) preferred.


Preferred Education
  • Master's degree (MBA, MHA, or similar) strongly preferred.


Preferred Experience

  • Expert level knowledge of Workday in a healthcare supply chain setting.
  • Experience in implementing Workday in a healthcare supply chain setting.
  • Previous consulting experience in ERP support and implementation.


This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance


Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program


Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health Care

Advocate Health Care is a not-for-profit, faith-based health system providing comprehensive health care services to the people of Illinois. The organization is the largest fully integrated health care delivery system in Illinois, with more than 500 sites of care and 12 hospitals, including two of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $1.6 billion in charitable care and services to communities across Chicagoland and Central Illinois in 2019.
Learn more about Advocate Health Care
Size
75,000 employees
Industry
Founded
1976

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