Job DescriptionThe manager of a stroke program for a hospital oversees the development, implementation, and continuous improvement of stroke care protocols to ensure optimal patient outcomes. This role involves coordinating multidisciplinary teams, managing program resources, and maintaining compliance with regulatory and accreditation standards. The manager also monitors performance metrics and facilitates staff education to uphold best practices in stroke treatment.
ResponsibilitiesPatient Experience
- Coordinates the development, implementation, and ongoing evaluation of St. Francis Services and Telemedicine Services within St. Francis Regional Medical Center and in all partnering facilities.
- Conducts patient rounds while utilizing clinical expertise to aggregate, assess and interpret information. Reviews Patient encounters, identifying items for performance/process improvement.
- Coordinates stroke performance improvement, patient safety forums, and committees.
- Manages new stroke initiatives by identifying and overcoming barriers to clinical care. Manages all aspects of the stroke program using planning, execution and monitoring and controlling processes.
- Responsible for issue identification, issue validation, issue analyses and initiates follow-up to assure loop closure to improve clinical outcomes and patient care.
Financial Success
- Identify areas of improvement; using this data to develop educational programs, action plans to address quality issues identified and to ensure follow through of developed plans.
- Conduct analysis of program functions and needs and determine best evidence-based practice that evaluate the Stroke Program, work with program directors and managers to implement practice protocols.
Operational Excellence
- Serves as a leader of the stroke workgroups/committees and is an active driver in strategic planning for the Stroke Program. Communicates and coordinates with departments and services on a daily basis to provide an efficient and quality service.
- Oversees the preparation for Joint Commission certification surveys.
- Serves as a resource for staff regarding quality and process improvement recommendations. Serves as a resource for staff regarding quality and process improvement recommendations.
Quality and Patient Safety
- Identify areas for improvement and education, using stroke PI data to develop education programs to address quality issues identified in the stroke program.
- Collaborates with multi-disciplinary care team to promote optimal outcomes for stroke patients.
- Serves as a resource for staff regarding quality and process improvement recommendations. Serves as a resource for staff regarding quality and process improvement recommendations.
Team Member Experience:
- Counsels and trains staff members to increase awareness of adverse trends and participation in interdisciplinary process improvement.
- Instructs others on pertinent standards and guidelines; ensures these standards and guidelines are adhered to.
- Serves as a resource/mentor to bedside staff within the stroke service line.
Perform other duties as assigned or requested.
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QualificationsWork Experience:
- Current RN license with a minimum of 3 years of experience
License & Cert :
- Holds a current Louisiana license without restrictions as a health care professional.
