Position Overview
The Marketing Research Manager leads the planning, execution, and delivery of research initiatives that inform strategic marketing decisions. This role manages a team of analysts and specialists, oversees complex projects, and ensures insights are actionable and aligned with business objectives. The Manager acts as a key partner to cross-functional teams and senior leadership, driving data-driven decision-making across the organization.

What You'll Do:

• Lead, mentor, and manage a team of professionals to deliver outstanding service and fostering a high-performance culture.
• Develop annual research plans aligned with marketing and business strategies.
• Prioritize projects based on impact and resource availability.
• Lead large-scale research initiatives, ensuring methodological rigor and timely delivery.
• Oversee survey design, sampling, data collection, and analysis processes.
• Translate complex data into actionable insights for senior stakeholders.
• Deliver presentations and reports that influence strategic decisions.
• Manage research budgets and negotiate contracts with external vendors.
• Ensure cost efficiency and quality in outsourced research projects.
• Implement best practices and new technologies to enhance research capabilities.
• Drive continuous improvement in workflows and data quality.
• Provide training, support, and development opportunities to team members to ensure high performance and engagement.
• Conduct regular performance reviews, provide feedback, and identify opportunities for professional development.

What You'll Bring to Zelis:

• Typically has Bachelors +8 yrs or Masters +6 yrs relevant experience. Attends company training and regional training in area of expertise. Presents own work to members of department and external consultants and external professional conferences, Collaborates externally
• Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents.
• Proven experience in managing teams.
• Excellent communication and leadership skills.
• Ability to manage multiple priorities and deliver results.
• Ability to translate strategy into execution.
• Expertise in research methodologies and advanced analytics tools (SPSS, R, Python, Tableau).
• Strategic thinking and business acumen.
• Strong analytical and problem-solving skills.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.

While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Base Salary Range
$115,000.00 - $145,350.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.