ServiceNow

Manager, Strategic Events - Keynote Programs

ServiceNow • $102K — $179K *
US-AnywhereRemote in San Francisco, CA
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in managing keynote programs with executive-level visibility.
  • Proficient in large-scale event project management.
  • Exceptional interpersonal skills to manage various stakeholders.
  • Strong organizational skills with proven ability to multitask in high-pressure situations.
  • Excellent verbal and written communication abilities for diverse organizational levels.
  • Curiosity-driven with a focus on integrating AI in event production and staying updated on new tools.
  • Willingness to travel 30-40% of the time.

Responsibilities

  • Develop consistent production best practices for multi-city keynote events.
  • Collaborate with various teams to ensure quality keynote experiences.
  • Manage all aspects of keynote program execution, including logistics and vendor relations.
  • Oversee planning, budgets, and timelines for keynote programs.
  • Lead project timelines, speaker readiness, and rehearsal coordination for events.
  • Serve as primary liaison for stakeholders during planning and execution phases.
  • Negotiate contracts with vendors for high-quality event services.

Benefits

  • Health plans including flexible spending accounts.
  • 401(k) Plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Matching donations program.
  • Flexible time away plan.
  • Family leave programs.
Full Job Description
Job Description

ServiceNow is seeking a detail-oriented Keynote Program Manager to join our team and oversee the planning and execution of our World Forum global keynote program, along with other keynote programs throughout the year. The ideal candidate will have a passion for keynote experiences, a strong background in event production, is highly organized, and has the ability to manage multiple projects simultaneously. This role is crucial in creating memorable keynote experiences that reflect our brand and engage our global audience.

What you get to do in this role:
  • Develop production best practices and playbooks to ensure a consistent keynote production experience across the 11+ city, multi-geo World Forum program.
  • Collaborate with the brand, content, keynote, and creative teams to ensure a high quality, repeatable keynote experience.
  • Oversee end-to-end keynote program management and production, including vendor management, scenic design, attendee experience, and logistics.
  • Own the keynote program project plans, budgets, and timelines.
  • Lead the execution and implementation of project timelines, milestone tracking, speaker readiness, rehearsals, and the successful delivery of the World Forum keynote program.
  • Bring clarity to the overall keynote process - act as the primary point of contact for internal stakeholders and external partners during the event planning and execution phases.
  • Overall communication with key stakeholders including the Strategic Events Team, product marketing, corporate brand, senior management and others to aid in the execution of our keynote program.
  • Negotiate contracts with vendors and service providers, managing relationships to maintain high quality and cost-effectiveness.
  • Collaborate on other keynote projects within the Strategic Events portfolio.


Qualifications

To be successful in this role you have:
  • Proven production talent with extensive experience managing keynote programs and working directly with executive leadership.
  • Skilled project manager with demonstrated experience managing large scale events.
  • Demonstrated professional interpersonal skills and ability to manage multiple stakeholders.
  • Effective time management and organizational skills with the ability to multi-task within a fast-paced environment, prioritize tasks, track projects and meet urgent deadlines.
  • Professional verbal and written communication skills, with the ability to communicate effectively within all levels of the organization - including ServiceNow executives and their offices.
  • Intellectual curiosity and a learner's mindset: You're staying current on AI's role in event production and events. You ask smart questions and aren't intimidated by emerging tools or technologies that might change how we work.
  • 30-40% Travel required.


JV19

For positions in this location, we offer a base pay of $102,300 - $179,000 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

Keep Up to Date

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Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at ServiceNow.

ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Information Technology
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ
NOW
* Ladders Estimates

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