DescriptionJob Objective:
The Sterile Processing Department's operations involve collection, decontamination, processing, sterilization, high-level disinfection, storage and distribution of instrumentation that support Perioperative Services departments and other clinical departments throughout the organization. Under the general direction of the Director of Surgical Services or designee the Sterile Processing Manager must be capable of working independently in the decontamination and sterile processing areas, upholding all specialty body and regulatory standards, and supporting the education, development, and mentoring of personnel in the sterile processing department. This position will have frequent interaction with Purchasing Department Buyers, but will not have a direct reporting relationship.
Essential Duties and Responsibilities:
1.The Sterile Processing Manager is responsible for assessing, identifying, planning, organizing, implementing, evaluating, and supervising operations, quality, and efficiency of personnel and department services.
2.Maintains continued education and proficiency in the field of sterile processing operations and equipment through education, literature and seminars.
3.This position provides leadership for the department's overall operations, including:
- Develops and ensures compliance with annual departmental operating budget.
- Demonstrates 24-hour accountability of general unit activities and functions.
- Quality, Policy, and Regulatory Requirements
- Develop policies and procedures for Sterile Processing Department.
- Ensures adherence to departmental policies/procedures/ regulatory requirements.
- Develops standards of care, quality of work and best practices for department.
- Ensures departmental standards of operation and policies are in compliance with regulatory agencies including but not limited to CMS, TJC, AAMI, AORN, APIC, CDPH, OSHA, etc.
- Acts as a resource for others within the department and in other departments in relation to decontamination, processing, sterilization, and high-level disinfection. Demonstrates correct departmental processes and procedures to personnel.
- Ensures optimal sterile processing performance through quality control and quality assurance of all Sterile Processing activities and equipment.
- Recommends equipment changes, upgrades and additions to meet manufacturer instructions for use (IFU) for all items processed.
- Ensures personnel perform work within prescribed technical and safety standards.
- Ensures that all sterilization records are accurate, current, and compliant with regulatory requirements.
- Participates in department and hospital Performance Improvement activities as required.
- Represents department/Surgical Services by attending appropriate departmental and facility meetings (as requested), such as infection prevention, environment of care, etc.
- Collaborates with supporting departments such as infection prevention, biomed, engineering and plant services, environmental services, and others as needed to ensure quality within department.
A. Operations
- Ensures effective management of human, fiscal and physical plant resources.
- Seeks opportunities to improve efficiency and effectiveness of operational processes and productivity.
- Supervises personnel as appropriate to achieve established operational performance and quality goals.
- Manages collection, decontamination, assembly, sterilization, distribution and inventory of instrumentation.
- Monitors and reports equipment operational status.
- Control the purchasing of supplies for the Sterile Processing Department.
- Manages vendor and courier services as pertaining to their effect on sterile processing and adherence to organizational policy and procedures.
- Responsible for ensuring appropriate shift and terminal cleaning for departmental areas.
B. Customer Service/ Teamwork
- Models excellence in customer service, ensuring the highest standards for both internal and external constituent satisfaction and sets the expectation for employees to do the same.
- Serves as a subject matter expert and resource for personnel and others within the organization.
- Works collaboratively with other departments to ensure safety, quality, efficiency, and ability to meet customer needs.
- Provides ongoing and effective communication with physicians/hospital/clinic department and management, staff and vendor representatives.
C. Personnel
- Facilitates the recruitment and selection of department staff.
- Provides staff with ongoing feedback and documents appropriately including performance evaluations.
- Develops a comprehensive departmental orientation for new staff and ensures completion prior to independent assignment.
- Routinely coordinates ongoing training and competency validation.
- Provides or coordinates instructions and in-service new products, procedures and equipment to identify and prevent resource loss and maintains patient and staff safety.
- Ensures staff attend technical and mandatory training/education.
- Develops and/or approves personnel work schedules to ensure instrument and equipment availability.
- Manages personnel performance, behavior, and attendance and recommends personnel improvement actions to Executive Director Surgical Services. Initiates disciplinary process after approval by Director and/or Human Resources.
- Supports independent functioning of SPD coordinators, assisting with role as needed.
Non-Essential Duties:
- Faxing, photocopying and other clerical duties.
Knowledge, Skills and Abilities:
Knowledge
- Working knowledge of AAMI, AORN, and all other applicable regulatory procedures.
- Understanding of, and ability to effectively apply knowledge to:
- departmental supply needs
- Reordering and supply management as it relates to ensuring adequate necessary supplies to maintain efficient operations of the department
- instrument maintenance and repair
- tracking of costs and frequency of instrumentation repair and replacement
- Ability to collect pertinent data, analyze, and develop recommendations and actions plans to justify requests for programs, equipment, supplies, and instrumentation to support effective and efficient perioperative operations
- Working knowledge of management principles and skills in the area of planning, organizing, directing, budgeting, staffing, and evaluating usually acquired through two or more years of management experience or college level courses.
- Thorough knowledge of surgical instrumentation.
Skills
- Proven technical skills in Microsoft applications.
- Excellent oral and written communication skills
- Excellent interpersonal skills with proven ability to develop and support relationships with employees, leadership team, physicians, interacting departments, and administration.
Abilities
- Ability to learn, lead, train, educate, direct, plan, coordinate and implement new policies, procedures and programs.
- Ability to multi-task and work independently.
- Ability to communicate effectively and efficiently with internal and external customers
- Ability to effectively supervise and develop subordinates.
Education and Experience:
Education
- High School Diploma or General Education Equivalent required
- Completion of Sterile Processing education program required
- Bachelor's degree or equivalent combination of education and experience is preferred
Experience
- Five (5) years of demonstrated/proven working experience within acute care Sterile Processing Department required
- Sterile Processing experience in a Level 1 or 2 trauma designated acute care setting highly preferred
- Minimum (1) year leadership/supervisory experience within sterile processing required
Three years' leadership/supervisory experience in Sterile Processing prefer
Required Licensure and/or Certifications:
- Current Sterile Processing Technician Certification (CSPDT or CRCST) from IAHCSMM
- Certification in Leadership (Healthcare Leader) CHL, required within six months of position acceptance
- Certified Instrument Specialist (CIS), preferred
- Certificated Endoscope Reprocess (CER), preferred
Physical Requirements and Working Conditions:
- Work performed throughout the facility and in the sterile Central Processing Department.
- Frequent standing and walking for majority of shift.
- Frequent lifting, pushing and pulling of up to and over 50 lbs. required.
- Frequent bending, twisting, squatting, kneeling and reaching
- Potential exposure to chemicals, biohazards-blood borne infectious waste requiring the use of PPE.
A detailed description of the physical requirements of this job is maintained in the Employee Health Department.
NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED.
